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Clean safe environment the staff was amazing great customer service

Clean rooms and excellent staff.

I've stayed many times before even when I lived around the corner. My vehicles have always been safe, place is spotless and have always been happy to have stayed here. My go to place in Hermosillo.

Killer buffet on site and close to rooms

Nice rooms and great food on property

Room very clean. Very friendly.

👍

Muy limpio todo muy amables

Great place to stay!

This is a place where I always come back because they're good with their customers

Muy atentos todos muy amables

Staff very helpful and nice Breakfast had many options and was good Room was spacious , comfortable beds

Was a very nice hotel

Rooms are nice. People nice/helpful.

Clean and friendly. Would stay there again!

Not bad just hard to sleep when people are outside partying until 2am. loud music also

I'm a regular customer of Hotel San Sebastian. The staff is usually very nice and professional, especially the people at the front counter. However, this time when I checked in, the person at the front counter who helped me was very rude. I was very surprised because I've been staying at this place for years, and the staff has always been very helpful and cordial. I'm going back to Hermosillo on 03/26/2026, but this time I'm going to try another hotel and check how their staff interacts with customers.

Nothing

Room was great for the money! Staff was friendly. Asked for extra pillows, which were not available. We were brought extra blankets instead, which actually helped. Grounds were great. Pool inviting, but we didn't have time to use it.