9,0
Exceptional
From 1.000 reviews
Cleanliness

9,4

Room Comfort

8,6

Location

6,0

Service and Facilites

9,4

Traveler Reviews Gladstone House

Number of reviews per page
20
40
Top reviews
Mitchell
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice room, spacious, lots of natural light. Staff was accommodating.
Amandeep
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was courteous, room was clean, no issues during my stay!
David
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

All great thanks
Ashley
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We just spent a night at the Gladstone hotel and had a wonderful time. The room was trendy and spacious. The bed was comfy. I loved that they have a white noise machine in the room and coffee in the lobby. You can sign into Netflix on the TV as well. I would definitely stay there again. I highly recommend.
Martin
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great friendly staff. Comfortable bed. Interesting elevator
Graeme
icon-Business
Business
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Super funky hotel - a little bit of road noise at night but overall loved the neighborhood and feel!
Jessie
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is beautiful. Although, upon arrival we were told that the elevator was out of order, and our room was up 4 *huge* flights of stairs which felt like stairmaster 10,000. We literally had to take breaks between flights. Around 11:30pm, we tried to buzz reception to ask for some plates and cutlery to be brought up to the room. We called 5 times, no answer. So we took the stairs, and the front desk employee was sitting on the lobby couch watching videos on his phone. He apologized and offered to bring them up, which there was no point because we had to walk back up the 4 flights of stairs anyway so we may as well bring the plates and cutlery with us. Fast forward to the next morning, when we hear elevator *dings*, and realize there is a hidden service elevator that the staff has been using the whole time. Why wouldn’t they offer their guests to ride in the service elevator up with all of our luggage at least? I’m not even exaggerating when I say how huge these flights of stairs were. It was really inconvenient, and I would expect better service from a *luxurious* hotel that we are paying a premium for. The service was disappointing and felt like the employees were checked out and couldn’t care less to be there.
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Alisha
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was our second time staying at the Gladstone House, and we love it here. Its super close to many great restaurants and many forms of entertainment. The property is beautiful and historical and the rooms are beautifully designed. Its always clean, the beds and pillows are comfortable and the staff is always helpful. Check in is super easy. Would recommend staying here.
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STACY
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful hotel, friendly staff. We loved the restaurant and cafe. Can’t wait to come back.
Susan
icon-Leisure
Leisure
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Always fun to stay at the Gladstone. Rooms and staff are usually lovely. Not quiet due to busy Queen street, so if noise disturbs make sure you bring ear plugs :) Breakfast was great and serving staff super friendly, food great.
Jim
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent room, great staff.....only concern was the elevator was not working.
Richard
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Cool and inexpensive. Close enough to walk to CNE grounds
Michelle
4,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I never made it as the weather up north was not good! And not being refunded anything is upsetting
Virginia
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean & comfortable room with lovely staff at the front desk. Would definitely stay there again.
Monick
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The tv didn’t work. Otherwise everything else was great
Tracy
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great stay, room was small but perfect and the bed was so comfortable! Totally recommend!
Heather
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Stunning property with art everywhere. Every detail was thought out. The tinted glass is really lovely to look at.
Eric
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Toilet flush handle was broken.. Emergency sirens throughout the night.
Hal
icon-Leisure
Leisure
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room way too small for money. Stayed last year , much larger room for hlaf the price
Silvia
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great
Number of reviews per page
20
40