Eva Sučanová
8,0
/10
Reviewed 14 week(s) ago
Thank you for our stay at your hotel. This was our second visit, and we opted for the half-board package. We rate almost all services positively: the dining area and its staff were perfect, the garage service was excellent, housekeeping was good, and the pool and bicycles were a great addition. The only issue we have to point out is that, despite having booked our accommodation back in January, we were given a room with water damage. Although reception offered us a discount, we felt it was very unfair that we weren't warned about this beforehand, even though the staff knew about it. A simple message in advance or an honest explanation right at check-in would have sufficed.
We would be happy to return in the future.
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