Breakfast was excellent. Great variety buffet style so you can serve yourself. The staff were friendly. The only disappointment was the initial room we were given had no air-conditioning and it was 28°C outside and 35 Celsius in the room! Fortunately, we were moved to a different room after reporting the broken AC. Hotel should not be renting rooms in this temperature without air conditioner.

great

Great staff, always helpful, and great service at breakfast.

Excellent place, I will pay a visit again! Staff super helpful and service at breakfast excellent. Barista provided with endless of tasty cappuccino’s espresso's. I had a small room - too small especially the shower was challenging to get in and out (if I were fatter I could see it become an actual issue). Got the impression that the sound isolation could be better but not a problem for me. That the shuttle bus to Bologna airport starts from the property is alone a good reason to pick this hotel. Location to the center of everything also makes this hard to beat.

The staff were very nice and helpful. The parking in the garage is not for novice drivers, it is very very tight.

Great location and perfectly presented hotel.

Good location

Great location and super people at the front desk helped us with parking and dinner recommendations.

Fantastic location right next to the Castello Estense. Staff very helpful, room immaculate, modern and clean, spacious modern bathroom, extensive choice at breakfast buffet. Perfect for our short stay.

Very central position and nice breakfast

Superb hotel. Ultra clean rooms, brilliant cleaners clean everything even the door handles. Great location. Great breakfast.

Great location, confortable, friendly and efficient staff.

First class experience. Extremely clean, modern, hotel with well appointed bedroom with en suite bathroom . All staff extremely helpful and friendly. Well situated in historic centre of Ferrara. Will certainly stay here again when in Ferrara.

Desk clerk gave us option to park in front of hotel by applying for city permit. Very convenient for unloading luggage. Staff very friendly and helpful.

Right next to the Castelo Estense, and near the Palazzo Diamanté, the hotel was perfectly situated. The front desk staff were charming, breakfasts were very good, and the room was all we needed.

The hotel was clean and in a perfect location. When we arrived, we noticed there was no remote control for A/C, so we opened windows. We asked at the desk, and they said thermostat was set at 22 degrees C. We asked them to check it, as it was warmer than that. The temp outside was 29 degrees C (85F). We requested twice more during the day, with no results. Finally at 9 PM, I asked for a remote, and was finally given one.

Everything was great about the hotel, including a tasty breakfast buffet. However, my room did not have a window, and I couldn't figure out why. The room seemed to face the street, so...? There was a door in the room that seemed to be an exit external to the hotel, but I could not open it. It was locked, so it was useless as an emergency exit. This door had a window, but it was opaque, and only provided daylight, no external view.

Very conveniently located hotel, right in the town centre but quiet. My room was in the annexe which was a bit dated but absolutely fine, very clean. The main hotel was very modern and tastefully decorated. Friendly staff and excellent breakfast with gluten free items available, I will stay again.

It's located right next to the castle. Nice place. Recomend.

The location is good but there was no air conditioning as advertised and the room was extremely hot and the advertised parking was not available and after a long trip we had to find a parking spot on the streets which is not an easy task in Ferrara and then walk 10min to the Hotel. The staff was not very helpful to address these issues, do not recommend it.