There was no coffee maker in our room located at the 3rd floor, but our friend’s room at the 7th floor has. Why? Please let me know. Thank you.

Good hotel! Only spent one night here before my flight back home. Nothing fancy just a simple room, 20 minutes walking distance from plaza mayor.

The location was unique the staff all over the hotel were excellent the breakfast had a great variety of food and the price was very affordable

Friendly Staff

The hotel was nice the view everything close friendly staff clean rooms the breakfast was good

Very good

Good cafe for meals very handy after a tiring tourist trip. Good location and professional staff. Poor sounding proofing, even with a suite I could hear people talking through lounge walls and the separate bedroom, not very relaxing.

Pros: Central to metro, buses and restaurants. Area was safe, clean, and quiet. Cons: Staff was unfriendly. In particular, the morning female bartender was rude - seemed irritated every morning when I ordered and PAID for coffee. I stayed for 5 nights. Also, for the hotel price, coffee should have been complimentary. Room was on the small side.

N/A

The staff were very friendly and welcoming during our whole stay. The room was honestly okay. Our room specifically didn’t have a coffee maker, an added amenity you would expect to have at a 3 star hotel. Our trash was not taken out for two days & started to overflow. Our glasses were not replaced at all. We had to go down to the bar to get new glasses every day. Other than that, the hotel was in a great location and very close to the metro.

perfect

clean room, staff friendly

Good location. Nice property. Friendly staff. Good breakfast.

Very good

The bathroom is very small but the bed was comfy, and it was too far from the center of madrid

Renovated, clean and in a convenient location

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Quiet, clean, nice personal touches Close to tube and bus routes Everything worked well.

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We only stayed here one night, but we liked that we could walk to the palace and one of the cathedrals. The neighborhood felt more local and not very touristy.