Very friendly staff and many spoke some English. The breakfast was incredible for the price and rooms were decent, with comfortable beds. Was easy to get the tram and near many great restaurants. Would definitely stay again but probably not in a room with a "city view". Outside noise was loud but we were there iver a weekend.

Room security could be better. You have to leave the room key at reception when you go out - it’s staffed 24/7. But when we came back from dinner there was a new receptionist on duty who didn’t check our names when we asked for our room key. Not ideal.

Giving 5 stars bc the staff were impeccably kind. Giving 5 stars bc for the price this could have been terrible but the rooms were clean and the beds are comfortable. Only a note to those booking about accessibility, elevator doesn't mean accessible. Old building with curvy stairs and the elevator goes to the landings between floors, still have to use many steps to access your room. Staff did all they could to help with warmth and kindness. Merci beaucoup. *And you can buy tram tickets from the concierge.

The room was clean, the staff was very pleasant and helpful. Just a little too noisy if you choose a room on the street side.

Propre confortable et très bien situé.

L'accueil et la possibilité de laisser ses bagages ont été très appréciables. Personnels souriants et à l'écoute. Chambre propre et confortable. Séjour de deux nuits.

Friendly service. Light bulb burnt out but staff in evening could not find replacement. Lots of stairs so need to be able to manage. Did carry luggage for us.

Very convenient. Staffs are exceptional.

Centrally located good place to stay

great location nice staff

Great position for the tourists

Great location, in the thick of Bordeaux

This hotel is in an ideal situation in the centre of Bordeaux, a minute walk to local tram and 5 minute walk to Hotel de Ville tram stop from the airport. The reception is 24 hours. All the staff are very friendly, helpful and happy. My single room was ideal. Very clean modern, with shower unit and always hot water. Room was cleaned every day. All the shopping areas, bars, restaurants are on the doorstep. Very safe and quiet area.

A quirky friendly family run hotel. Rooms are not large but everything you need and a great price for such a prime location. Staff were very friendly and helpful, we would definitely stay here again if visiting Bordeaux.

The hotel is located in a pedestrian zone, it’s very central. The staff is amazing and super friendly. Rooms are quite small, especially the bathroom, but they are clean. Good deal for the money.

Chambre au calme coté cour. Lit confortable. Petit déjeuner excellent (copieux et varié) Personnels sympathiques avec une mention speciale pour la dame du petit déjeuner. Situation géographiques ideale pour visiter Bordeaux à pieds.

Very basic, staff helpful, location great. No air con so very hot and basic rooms but did have a fan

Staff were especially helpful and friendly

Horrible. Lied to us about ac and was very hot in the room

The price for the location is excellent. It is near the middle of all of the main sights downtown. The building is old, which makes it interesting, but also can be challenging to get luggage to the 4th floor. The staff are very willing to help, but it is something to be aware of. The rooms were clean and there was room service every day.