Overall Ratings & Reviews Hôtel des Remparts

Affordable and simple hotel. Good location. Provided exactly what I needed. Recommend.

The staff was inexperienced at dealing with guests and kept changing how they approached the request which was frustrating. Transparency and clarity was lacking.

It is a tiny room but tidy and calm, near Place Carnot. Very well-located and friendly staff!

When searching for hotel room I always make sure they have air conditioning. This one was listed as having AC but apparently they turn it off completely in the fall/winter months but it was nearly 70F and they put us on the top floor which made it even warmer. We resorted to leaving the windows open but then mosquitos got in and I got bit numerous times. Found other bugs in the room as well. Would not recommend, at least not in the cooler months.

The hotel is conveniently located next to train and bus terminal. It is walkable to many sites. The comfort double is very tiny with hardly room to turn around. It came with a kettle and one days worth of tea and coffee but we weren't given any for next day despite asking at the desk for more.

Nice room with a cute view and good proximity to Lyon attractions. Hotel located right across from a homeless camp which was not ideal. Customer service was not great and they were not understanding about wanting some kind compensation for the wifi being down my entire stay which was surprising to me for a hotel. Wouldn't choose come back.

The hotel was in a good location and clean

It was a wonderful and convenient stay. The hotel is renovated from the insight and the staff is very courteous.

Comfortable spot for a few nights. There’s a few restaurants near but but also not a really far walk from the heart of the area. Our AC unit was loud making it difficult for my girlfriend to sleep but they changed rooms to accommodate.

Air conditioner doesn’t work, i couldn’t sleep.

All was well but I must have missed that the shower was open over the toilet! Not my fave and made for a very wet overall bathroom experience. Otherwise great service and fine location.

Simple and efficient

Convient and lots of good dining options nearby.

Nice hotel in a nice area next to a number of busy bars bistros and a small park that had a evening market on while we were there.

Love the location!! And the hotel is clean and very convenient. Also for how popular the area is, it was quiet and we had no issues with noise. We stayed at the end of June! Tons to do around that area and very close to their farmers’ market!! So lovely.

Cons: Staff was rude, rooms were dirty (housekeeping only made the bed, did not clean the room), and rooms were not very soundproof (you could hear the people in the next room). Pros: The location was awesome, close to restaurants and bars. Within in walking distance of lots to see as well as the metro is right there. We felt safe in the area. In the rooms, there was a towel heating rack, which was awesome for drying clothes. All in all, would not stay here again.

The staff were exceptional so nothing bad to say about them. What we found odd was that it was 6-12deg C in Lyon during our stay and they had the heat to the hotel turned off! It was freezing in there. We also did not like that the coffee to the room wasn't refreshed daily and we had to buy it. Seemed like a weird cash grab. Location is great.

Nice, friendly, budget place

The staff is helpful and accommodating. They made suggestions that worked out perfectly! The rooms were very clean and comfortable! The location was within walking distance of the center of the city and faced a lovely park. We would definitely stay here again!!

Perfectly nice room. Simple and small but clean and in great condition. Bed was comfortable.