Gran Hotel Los Abetos

Explore Gran Hotel Los Abetos
9,2
Exceptional
From 488 reviews
Cleanliness

9,6

Room Comfort

9,4

Location

7,6

Service and Facilites

9,2

Traveler Reviews Gran Hotel Los Abetos

Number of reviews per page
20
40
Top reviews
Elizabeth
icon-
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I stayed here for 3 nights. The first 2 nights were in a villa. The villa was dark and smelled musty. When I checked in I was not informed there was a shuttle service to the city center so I spent money on taxis which was unnecessary. The first night I was visiting my daughter and reached out to the hotel to call a taxi. This request was refused! My cell could not make the call. The third night I stayed in a room in the main part of the hotel. This was a much nicer space - brighter and no musty smell.
Read More
Michelle
icon-with Children
with Children
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely views and nice swimming pool (although not heated). The beds are pretty hard and the shuttle service is limited. Overall a lovely hotel and we would stay there again.
Michele
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love this as a resting place after our Camino. Treat yourself you won’t be disappointed.
Paloma
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The pool was brilliant and the hotel cool, relaxed and spacious in a very hot day. The staff were very attentive and it all felt very calm. The restaurant food was good and the service excellent. One thing that could be improved is the pool bar selection and out of kitchen hours menu - the hotel is a bit far which means no alternatives if you’re used to earlier dinners coming from UK.
Read More
Teresa
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The name of the hotel speaks for its place. It is clean, comfortable to stay, staff helpful in many needs and a shuttle to bring you to city centre. If there is a shuttle to collect at airport, it would be a bonus.
Richard
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very classic hotel. Conveniently located
Joanne
icon-with Partner
with Partner
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Just out of town but they do a free shuttle bus into the town. A cab is €10. We stayed in their apartments (opposite the main hotel) which gave you a small lounge, conservatory and then the bedroom and bathroom upstairs. It smelt a bit musty but we were there a few days and so it soon cleared. There was also a car parking space under the apartment. We never ate there but used the sun terrace and pool and had a night cap in the bar.
Read More
Paul
icon-with Partner
with Partner
4,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

One of the staff on reception (a blond lady) and a member of the bar staff were the worst I’ve come across in over 40 years of travelling. They were rude and unhelpful. This appears to be a common experience amongst guests. It’s a shame as the hotel is lovely but my advice to fellow travellers would be to look elsewhere.
Carolina
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We enjoyed our state very much. One feature that I like the most was the bedsheets.
Francisco
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Super clean and the staff very friendly.
Michael
icon-with Partner
with Partner
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This is a hotel, but the villas on the property each includes a car garage. Pretty cool. The villa is 2-story. It is very roomy and well appointed. Breakfast was excellent. They also provide free van transport and return into the city center, although the service times are a bit limited.
Martha
icon-with Partner
with Partner
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The hotel is very well located in a beautiful area in a top of a mountain!! Front desk staff were not too friendly and didn’t meet our expectations. Food and beverages and housekeeping staff were great!
Judith
icon-Family
Family
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The only problem is the odor in the bathroom
Angeli
icon-with Friends
with Friends
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very clean and spacious. Good breakfast. Amazing view.
Ivette
icon-Family
Family
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful hotel! Staff are so nice and friendly! I only stayed for one night and will definitely stay there again.
Zoe
icon-with Children
with Children
6,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel itself was fine, we just had a poor experience. We stayed for one night as a stopover before an early morning flight but booked here based on it having a pool so we were really disappointed to find the whole outdoor area wasn’t open for the season yet. This also meant the hotel was still in ‘winter mode’ and the air conditioning wasn’t available in the rooms despite it being almost 30 degrees. This made the room unbearable at night. We booked a room for one adult and two teenagers and were given a room with two small double beds which added to the uncomfortable nights sleep. We had an early alarm call for our flight on very little sleep as a result.
Read More
Darren
10,0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Great room, really spacious, comfortable and really clean. Friendly staff and good breakfast.
Soraia
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Beautiful restaurant and stay!
Greg
icon-
10,0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

This hotel is impressive and the Villas are fantastic!
Allen
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

I really liked this hotel. Beds were comfortable, room was clean. The entire hotel was clean and in good shape. Nice/friendly front desk staff. And I really enjoyed the breakfast; fairly good variety and all the food choices were very fresh. They have a shuttle that’ll take you to downtown but I believe it’s unavailable from 1-5pm so just plan accordingly. Watch out for the bathtub, I found the bottom of it to be very slippery
Read More
Number of reviews per page
20
40