Great location and price. The staff were pleasant and answered questions, but I wouldn’t say they were proactive. The room was really nice. Perfect size for just myself. Only real frustration with this hotel and most in Europe- In cold weather, the AC seems to only allow a certain base temperature and it will seem to run the heat even if you don’t want it. I have to leave the window cracked open to be comfortable at night. They say they have luggage storage, but my experience was all that was is a luggage cart. No security and no tickets to ensure that no one can just grab your luggage.

Small but lovely room in perfect location. Wonderful staff who were very helpful. I would return in a heartbeat.

Fabulous hotel in a perfect location. Right in the old centre. We loved everything about it. Easy free parking within a 5-10 minute walk.

Close to everything

The room was spacious and clean with a great view of the aqueduct. The hotel location was fantastic, just a couple of minutes from the cathedral in one direction and a few minutes from the aqueduct in the other. Highly recommended!

No towel when I arrive at the room

The tall and friendly gentleman who checked-in my wife and I at Hotel Real Segovia kindly happened to give us the very same room Sophia Loren spent a month in, many years ago! The Hotel Real Segovia indeed, has true star credentials when it comes to the Golden Days of Hollywood films. You can witness this for yourself by just walking through the lobby and taking a look at all of photos on the walls Our room had a beautiful panoramic view of the city and the surrounding mountains. By morning light, we heard the gentle and soothing cooling of the many pigeons on the rooftops outside of our window. We looked forward to this tranquil atmosphere each day. The bathroom was very spacious, featured a huge bathtub and was filled with natural light. The shower was great, as well! All in all, a gem of a room with a view!

Great location.

Lovely hotel right in the middle of the pedestrian zone. Staff were helpful and kind. Breakfast was delicious and had many options.

Charming hotel with great staff! Highly recommend it

The staff greeted us every time we passed. Check-in and check-out was quick. The room was spacious and clean. Breakfast was very good.

No sugestions

Air condition did not work the second day

Awesome hotel! Super great location and awesome staff

The rooms are actually suites. Loved the area and the bars around the place. Location is perfect if you're walking around downtown Madrid! I recommend this hotel.

Magical city. Staff was super friendly

Great location

Great location in the old town and that gives this hotel a lot of positives, but the hotel is tired and needs a refurb in the general areas like they have refurbished the rooms. Most of the staff are friendly and helpful. The breakfast room is a step back in time but it does the job but it isn’t welcoming.

Lovely hotel perfectly located to enjoy the best of Segovia nice large room.

Comfortable. Room was modern and spacious.