This is not a 4 start hotel. Best a 3 star. Rooms bare. Breakfast not great at all . Would not stay here .family was unhappy staying here

The breakfast was alright but would have hoped for more. The pool was nice and clean, but unfortunately in the shade for the majority of the day. The room had a balcony which was only accessible by clambering up onto a windowsill and outside - shame as it was a nice place to sit and enjoy the sun!

Great stay! Great pool as well & the breakfast and room were both excellent. Only thing being I couldnt get the shower to go hot it was luke warm. Apart from that it was great!

The staff were extremely helpful and the hotel was very clean. I was disappointed when I was told that the Spa was closed during the summer.

Great breakfast options, friendly, helpful staff. Spotlessly clean. Pool and sun terrace pleasant, shaded areas provided though there is some maintenance needed around the pool area.

Fine.

This is a spa hotel without a spa in the summer months. Not identified by Expedia until booked. As it was in a decent location I didn’t change it. Good bus service outside. DONT use Uber in Verona it’s double the price of TAXIS.

Nice room and good staff. Loved the pool, but it was a bit far from the centre and the windows and doors opened oddly (so they'd get in the way). Also, we turned the AC off and left the window open, but the cleaner would close the window and turn the AC back on each day - very annoying and terrible for the environment.

Lovely room and a decent hotel! Breakfast could be a little better that woild have made it ⭐️⭐️⭐️⭐️⭐️

The front desk person was not friendly or welcoming. The room is comfortable and a decent size. The air conditioner works well. The workout facility is very nice but too warm. No air conditioning. Hotel is about a 30 minute walk from city center.

The staff were so helpful & friendly The pool & sun loungers were a perfect haven after walking all day in the heat. Great location so close to some fabulous local restaurants.

Hotel San Marco has a good location, clean rooms, and helpful staff, which I appreciated. However, the experience fell short of 4-star expectations. The breakfast was quite basic and, frankly, disappointing. The bread was overly salty, and the hardboiled eggs were fridge-cold and overcooked. Oddly, the hot breakfast options included vegetables like cauliflower and Brussels sprouts—an unusual and not particularly appealing choice for the morning. The kettles provided for tea were painfully slow, and there was no kettle or iron in the room, which I would expect as standard in a hotel of this category. Also, there is no restaurant at all, so you have to go out to eat—even in pouring rain—or you’ll starve. The room setup also had some issues. A lamp on the desk partially blocked the TV screen, and the bathroom mirror was installed so low that you practically had to kneel to see your face. The shower was cramped with a massive shower panel, the rainfall showerhead didn’t work, and the raised platform it sat on posed a tripping hazard. The balcony could have been a nice touch, but there was no furniture provided. You had to carry chairs and a table from the room if you wanted to enjoy it—hardly convenient. Lastly, the bed was very firm, to the point of being uncomfortable. Overall, some good points, but quite a few flaws that need addressing.

Very good hotel. Big comfortable bedroom and good ensuite bathroom. Some road noise but I slept well. Excellent buffet breakfast.

Lovely hotel with excellent staff.

Good

Rooms are hi tech with electric blinds and jacuzzi, which was much appreciated after a long day of walking. Also the fact that bus 11 to the centre stopped just 1min walk away made it convenient even tho the property is quite out of the centre (good 30m walk to arena for.example)

VIP access, but I got a small room and the hotel was good for what we cane for, but it was far from the center of Verona.

Hotel staff were welcoming, room was nice, easy to walk into Verona itself. Parking was under hotel which was really good. We were only there for one night so didn’t really use facilities but gym looked good.

No VIP benefits recognized. Location and condition of the property are very debatable

Very helpful staff and lovely hotel! Convenient too!