Overall Ratings & Reviews Best Western Plus Hotel Erb

Nice, clean good location, good breakfast.

Good hotel for a short stay

This hotel was perfect for what we were looking for. It’s about 20-30 mins to the heart of Munich and Ubers are very easy to use. You can walk right to the outlets for breakfast or grab groceries. The sauna is AMAZING. We enjoyed it every night after lots of beers at Oktoberfest! The staff was easy to work with and very friendly. Would recommend staying here!

Good location for Octoberfest

Elevator broke so had to walk down 4 floors with 40lb suitcase

We were greeted by lovely staff and checkin was smooth. The added touch of the giving us Oktoberfest cookies was so kind. We ate dinner at the alm grill. Our server John was fantastic. He was so personable and enthusiastic. Thank you for making our first nights in Germany memorable.

1) The breakfast was excellent. 2) Our room was unacceptable. This hotel would have been a great experience if the rooms were just regular (with regular ceilings). They told that all the upper floor rooms have this weird type of ceilings (that was why they were a bit cheaper. Obviously, we couldn’t have known it!) . We believe these type of rooms can’t be used as hotel rooms with this condition, as it is. I made photos. We asked them please at least move the bed to make more room to breathe. But we were told it was impossible. We had no choice but to stay. One day, a guest may easily have a head concussion in one of those rooms. They may sue the hotel for that reason.

This was a great stay where the staff and service were excellent.

Stayed two nights. Easy hotel to use and convenient for food at the hotel and locally. Convenient for the convention centre by car or bus.

Booked this for my spouse and niece and nephew. They attended the Adele concert and needed a convenient location to the venue without the costs.

Given the price point and hotel being marketed as 4* I would expect more from their premium hotel rooms. Communication with the hotel prior to arrival was good. We didn’t have breakfast so can’t comment on this aspect. Hotel is conveniently located near Messe, however if you expect 4 star level, this is more of a standard hotel experience. Rooms (premium) relatively small. Communication with the night porter could have been better in the evening anreiving from a concert. It transpired to us that he wasn’t very keen on discussing matters with a female and kept responding to my questions directly to my male family members despite handling my ID and booking being done and paid by myself. I found that odd and quite frankly rude, however understand that cultural preferences might have come to play. Another slightly off putting matter was that the cleaning staff knocked and opened our room door despite check out being at 12 and we clearly said to wait. other than that noice reduction was great and we slept well, room and bathroom were clean. We dint use other facilities so can’t comment on these.

Hotel and environment is clean and neat. It’s little far from city if you don’t have a car. In our rooms they have set Aircondition timer on to save power, I think… so on both rooms they are automatically turning off every hr or so. Then it’s becoming very hot to sleep. We complained this matter since our first day and on all other days !! Unfortunately no action has taken. This affected our sleep on all 4 days.

We went to this hotel after our flight to Washington was cancelled. The staff was amazingly helpful, kind and even gave us an upgrade. Their morning breakfast buffet was amazing! Two thumbs up! 😎👍

All fantastic. Except curtains… they are non existent or non working.

The property is in the country side and is nice, quit and lots of green.

Great option if you are driving to Munich or your trip the hotel and restaurant perfect

Great food but the. Beds aren’t comfortable

Very comfortable, with a superb restaurant.

Awesome experience

Nothing