The property is an old building/hotel. It is centrally located to Old Town. Very walkable. Rooms are small. Depending on where your room is located, you will hear the garbage trucks removing trash at 6:00am. In the evening the glass recycling bin is also next to the dumpster and you will hear many glass bottles being deposited as staff members finish cleaning up. The room we are in, has an exit sign over the only door into our room that lights up in green and is so bright the whole room is illuminated. The room is clean, but very tight. Staff depending on whom is working isn’t always friendly or helpful.

Close to walk to various locations around Edinburgh. Bed was soft but comfortable. Shower could do with a anti slip mat. Complimentary bagels and croissants at breakfast although choc au pain were hard. Coffee machine out action so had to boil kettle. Free bottles water available Awkward heavy doors to open on floor 2 leading to our room. . Signs are needed when using stairs as not clear how to get to reception. Nothing on door or wall as guidance. Staff all.very helpful. Would stay again

A lovely hotel and a clean and comfortable room. I will definitely stay again.

Had a lovely stay room was perfect and the snack area was a great extra! thank you

Shower desperately needs a curtain. Wi-fi did not reach our room. Breakfast was continental but decent

Nice enough location & nice enough hotel but not everything was quite up to standard

Wonderful staff. Clean and well presented rooms.

The size is good but outside is very noisy after 8:00am

Staff were excellent, room was lovely

Lovely updated hotel with great lounge areas and complementary snacks! Very walkable to the Royal mile. The walls were a bit thin and you could hear guests in the hallway. Otherwise, I’d highly recommend!

Staff was great

Staff were lovely and helpful. The pantry with tea/coffee/smoothies was very nice. The room was a little bad. Couldn’t sit on the toiket as your knees hit the wall and the toilet seat lid would fall ontop of you. Toiket toll holder fell off the wall and hand held shower holder also fell off the wall. Bed was clean and somewhat comfy.

Clean, nice pantry area (coffee and more), good location.

Beautiful clean place to stay

Lovely clean hotel , friendly staff,

The person at the front desk was super nice and was able to release my room to me early even though I arrived 2 hours before check-in.

The sink was blocked, I did report it but it wasn’t fixed so couldn’t use the sink to brush teeth wash hands etc so had to use the shower which was difficult at times. The mattress was sunk on one side so one of us kept falling out during sleep. location is perfect for a nice walk into the city with good shops near by.

For the price ideas a good find

Clean room, excellent service

The hotel itself was lovely & in a great location. However on the 2nd night of our stay there was a leak right outside our door. Part of the ceiling fell through with a lot of water damage. I spoke to the hotel but they had no one to come out to fix it that evening nor could they move us because the hotel was fully booked. We had a very restless night with my daughter scared and the constant dripping right outside our door. Hotels.com reached out to the hotel on our return but they refused to compensate for the 2nd night. It’s a shame because otherwise we had a nice stay. I understand that things like this can happen but I think the hotel could have offered a partial refund as a gesture for a terrible disturbed nights sleep.