The room and bed was clean, the shower hot and the bed comfortable. Great location too. Simple but perfect for solo travellers. The communication around checking in could be clearer. I asked if i could store my luggage for a few hours after checking out and they said no problem, but sadly the reception was closed at 10 am on Monday morning - I used a storage service in Vienna instead. The toilet in my bathroom was also leaking (clean) water. It was an inconvenience but nothing I can't get over. Overall a good experience.

Clean room, clean bed sheets, changed towels and worm oll day and night. Good warm shower. Good price. Perfect acomodation for a citybreak. Is close to city transport 3 minutes, to diferent lines so you have to chose from. Only downside would be the thin walls and the street tram, but it wasn't a problem for me after a whole day of walming I sleept like a rock

My second visit. A simple room in a good location with public transport nearby. For the price a good choice.

Loved the appartments. Perfect balance for cost and service. With privacy to match. Great to leave and have breakfast just nearby then walk into the city centre or catch any of the many public transport options nearby.

Nice location for transportation around Vienna. Clean small room suitable for limited budget.

The hotel is good for the budget friendly traveler. If you are looking for luxury this is not the place for you. It is very basic although for someone like me, I am good. One thing I noticed is that hot water fluctuates. In the winter time it should be consistent. Also, it is walkable to the major attractions in Wien, although there aren't much eating places nearby, though grocery stores are not too far. I just hope in the future, they would do away with the "no cancellation" policy. It would be good to give at least 24-48 hours cancellation notice. Majority of hotels nowadays follow that procedure.

No staff service at all

Convenient for city centre in a nice area. Hotel is all you need for a short stay.

Clean, quiet and practical. The location is so great in west Vienna.

My stay in the hotel was fine. No remarks.

Kind staff and good location!

This hotel is quite interesting, in that it’s located inside an apartment building but everything seemed to be well managed. I did not have any issues. The check in time was cut off at a certain time but when I informed them about a late check in, they went out of their way to wait for me and give me the key. Also, it’s quite inexpensive for Vienna yet walkable to the inner city, only 15 minutes to the Christmas market. No need to even take a train or bus. Good location!

Great hotel; staff was very welcoming and check-in was super easy. Rooms are perfect for solo / budget travelers, and they had everything I needed. Would definitely stay again and recommend.

Staff was very friendly and helpful. Area was centrally located and easy to get around in. Bus stop at one end of street and tram at other. Room was clean and large

There was nothing not to like given the price for a room. Shouldn't cost more though! Faysal is a courteous and highly competent receptionist.

Excellent location. Simple but comfortable.

Feels Historical, and is right in the center of everything. Was perfect for my needs.

There was NO CHECK-IN!! Though I had written messages via Expedia AND called them that I would arrive late AND they promised to send me the information to get the keys … THEY DIDN'T. No cell phone to call them only an answering machine (that, obviously, nobody checked) … and so I ended up at midnight in Vienna without my booked room. You should de-list this (NON)-Hotel IMMEDIATELY: They treat their (and your) customers like stray dogs or cats, not like persons! WHAT A MESS!

Quinet area,good acces to public transport,clean room,easy check in-check out.

The people working at the hotel were so nice and friendly and helpful. The room was so clean and comfortable. During the heatwave, they gave me a fan and the room stayed cool and comfortable. I thought the building was safe and conveniently located to the 13A bus and the tram.