Overall Ratings & Reviews Ensana Thermal Hévíz

the shower vould do better, the plastic curtain can be updated

I had an amazing time at Ensana Thermal Hévíz. The hotel is only a short walk from the lake and right next to a lovely park/forest. I had a room overlooking the park and the lake which was nice. The hotel has great facilities, and a large selection of both wellness and medical spa treatments. Staff were very friendly, helpful and professional. The food was nice and they had some vegetarian options and lighter/healthier meals too. The hotel also offers exercise classes during the day and social events most evenings. The only thing thing i didn't like was when they decided to drill holes into the ceiling in the spa area while it was still open and guests were still in the pools. I felt it could have been done outside of spa opening hours instead as it created a lot of noise and guests had to walk through debris falling from the ceiling. Overall I really enjoyed my stay and i will definitely be back.

It was very relaxing.

Perfect pools and saunas!

We were at the Ensana Heviz hotel from September 25 to October 8. . The location of the hotel is not bad. The pool area is laid out normally. Good breakfasts and dinners. The staff is mostly polite. But The furniture in the room is very old and needs updating. Very poor room cleaning. The carpet on the floor was so old and dirty. The balcony was not clean. At the hotel, my husband and I took 14 procedures each, considering that these packages of more than 10 procedures should be at a discount. But we paid for this before leaving and realized that we did not have any discounts and the price for these procedures was greatly increased. The price for 1 procedure is almost 25 dollars. This is incredible! This is a clear deception that we did not expected! Unfortunately we will not go to this hotel again.

Nice hotel with wonderful healing water from the lake nearby. Very pleasant friendly staff, and everywhere - at the reception, in the restaurant, in the wellness area. The thermal water in the healing pool is changed every day. The thermal pool is only open until 7pm. The rest of the pools and sauna are open until 9pm. This is especially limiting if you plan walks or excursions during the day, and in the evening there is not much time for pools and saunas. How to improve: I'm sure all the guests would appreciate it, if the opening hours were extended by at least an hour, until 8pm and 10pm respectively. Spacious sauna area. Great big finnish sauna. What is unpleasant - the sauna is full-textil zone. We understand different opinions. But when people come to sauna in the same swiming suits they used a few minutes ago in thermal pools - it is really unhygienic and unhealthy for those people and other sauna visitors. How to improve: It would be much more convenient, if sauna is textil-allowed a half of the day, and textil-free afternoons. Nice restaurant. Good variety of dishes. The taste of food for dinner can differ markedly - one day everything is delicious, the next day all the dishes look very attractive, but they taste like nothing. No idea why. For breakfast, the assortment is not bad, but absolutely the same, always. It gets boring after a few days. How to improve: if the chefs could add some variety to breakfast, it would improve the whole experience a lot.

מלון ברמת 4 כוכבים לא מתקרב לסטנדרט מעלית 1 עבדה מתוך 3 במשך שבוע .טיפולים יחסית יקרים אם פיספסת טיפול גם אם הצדק איתך אין אוזן קשבת . נצמדים לתקנון לא בשביל אנשים מתחת ל60

Most staff new English it would be helpful and more international if more more spoke English or better English. I loved the restaurant I always have is the reason why I returned to this hotel. The pools and baths are always very clean and I enjoy the surroundings.

Our stay at Ensana was absolutely great! Comfortable rooms immaculately clean, soft towels, robe etc. to use on premises. Balcony with very nice view. Great service everywhere. Buffet style breakfast and dinner were always excellent, delicious with huge variety. We had a fantastic time with my Mom. Oh the pools are great, I used the sauna and also got a Thai massage. Five stars on everything.

By the pool no bar for freshly beverage!!!

Clean, breakfast amazing, staff friendly, room huge

The bath where great. Food was horrible.

Very relaxing and enjoyable short break. We would like to go back again sometime soon and maybe stay a little longer next time.

Very nice hotel, beautiful service, great food. Beds are awful, too hard. Nice area and surrounding

They did not have my reservation ready upon my arrival. It took approx 45 min to locate it even though I had the reservation email. The staff were both rude and I saw no sense of urgency to locate the reservation. The rooms were adequate size, but the beds were hard and low quality.

An amazing and relaxing but uplifting experience for a first-time wellness thermal spa user from the New World! Good facilities. Choice of many pools and treatments or just relax and enjoy the outdoor pools. Dinner buffet included with many choices. Heviz is delightful. Didn't want to leave. Really recommend this hotel.

A lovely hotel- very relaxing; friendly and welcoming staff; wonderful spa facilities; a great breakfast and surrounded by a beautiful Country and area. We really enjoyed our stay and will return.

When I arrived they did not have the room I purchased on Expedia (an upgraded room with a lake view). I was contacted by the hotel manager who told me they would refund me the difference, which is fine and all, but I chose this hotel specifically because I wanted a view of Heviz from my room and that didn't really fix the issue. Also, the TV in my room didn't work. Oh and we had lunch from the restaurant buffet and about 20 minutes later my girlfriend threw it right up.

As other reviewers have said before the hotel is a little old around the edges however I do not think this in any way will detract from enjoying a stay there. The hotel spa facilities are first class. There is a wonderful heated pool outside and thermal pools inside. I would rate the food as very good and did not understand some of the previous comments made . There is a very varied range of food available to suit any taste. Staff were very attentive to any requests made. I would recommend the hotel to anyone who wants good value and a relaxing holiday. My only concern was the very slow internet but otherwise I was extremely satisfied and would have no hesitation in returning to the hotel in the future.

We had a very pleasant stay. Rooms were clean, food delicious there were plenty of gluten free options for my partner. Gluten free options were not displayed at breakfast but staff were very helpful and checked for gluten free options. View was beautiful from the balcony of the room. Spa facilities were great and very clean. We would definitely visit again. Thank you.