Our room was clean and the beds were comfortable. There was no air conditioning and we were on the 3rd floor. It didn’t matter if we closed the shutters and windows during the day, it was still smoking hot in there. The blow dryer only worked for 1 minute than would stop working and have to wait for about 5 minutes to use it again. The room size was good though. The breakfast was good and most of the staff were very nice. The location was great, just a short walk to the walled city.

Very helpful staff. Brilliant location. Wonderful breakfast spread. Spacious rooms.

Hotel Burgschmiet is simply in a class of its own; spotlessly clean, well-maintained rooms and common areas, tastefully furnished to a level seldom seen at this price point. Staff are friendly and efficient, give the impression that they enjoy being there for guests and take pride in their hotel. The breakfast deserves special mention because it is simply legendary - a dazzling variety of fresh dishes, fruit, and pastries, with much of it home made. Absolutely amazing. One point worth noting is that while the hotel's listing on Expedia includes Self Parking, in reality there are only 2 or 3 places. These are very cramped and must be reserved in advance, only becoming available at the room's listed check-in time. To be fair the reservation requirement is there in the (very) small print on hotels.com, so this is more of a gripe at the platform rather than the hotel. In our case the staff went the extra mile and helped us out, which was a lovely touch.

Ideal location for visiting the walled city of Nuremberg. Helpful and friendly staff. We had a great visit.

Great breakfast, lots of choices, all fresh.

Room was clean staff was very helpful and friendly. Breakfast was very nice

Y

Our favorite place to stay in Nuremberg. Close to the castle, tram and alt stadt. We traveled with our aging boomer parents, that were challenging. (So sorry!) The staff were very helpful, patient, and understanding. They have a great breakfast and rooms are always comfortable. Had an issue with the water not being hot in the rooms, hopefully it will be fixed. Had a comfortable stay and will stay here again and again.

Staff Cleanliness Quite Breakfast

Close to the castle and Christmas market. The room was very clean and comfortable. The breakfast was delicious with an amazing variety of foods. The staff was extremely helpful and courteous.

Exceptional staff and ideal location made this a very pleasant stay!!

Check-in was 15 minutes, long line. Appreciate the info but way too long. WiFi was intermittent and when working was very weak signal. We had some business to do and was difficult to complete. Room was clean and staff were friendly and courteous. Breakfast was excellent.

Room was clean and tidy. Breakfast was good. Location was great!

Quiet location, cute style. Rooms were clean, hotel staff was helpful.

All perfect. Breakfast wonderful!

I had a nice stay at this hotel. Very clean and quiet with nice personnel.

The room was very clean, spacious and comfortable. The staff were helpful. Parking was tight but on site. The hotel is east walking distance to the sights.

Hot, small and in a terrible location. Fslse advertising on website

Excellent service & staff

Great hotel in an ideal location, with very friendly staff. Would 100% recommend!