Beautiful hotel

Good location. Close by convenient parking. 18euro per 24 hours. Large room. Chose it for reviews about excellent staff. Was disappointed. No one was there at the front desk when we went to check-in. The phone was ringing and ringing. Eventually we flagged someone down. She was fine, not apologetic but okay. Next morning front desk reception person was super friendly, warm, genuine, and helpful. For the price, double other hotels, will look elsewhere next time.

The staff are 100 percent amazing!! So friendly, helpful and welcoming.

Located on a a very hilly part of Toledo, this hotel was stunning. It was extremely clean, air conditioning was perfect given the hot July temps, and the rooms were very spacious! The staff could’ve been friendlier but we still enjoyed our stay as a family. Would definitely return!

It was as wxpected

Very good location. Good bed and room side, breakfast good quality and service also good

The rooms, bathrooms and common spaces were comfortable and beautiful but there were not enough staff. Service in the bar for example was extremely slow as there was only one bartende, who also needed to serve as waiter and cashier, in a large space that was very busy. It was also unclear what snacks or food was available in the bar area and we noted several other clients had the same question.

Hôtel très cosy et bien placé par rapport à toutes les principales visites . Décoration optimale dans le hall + bar . Il semble exister 2 catégories de chambres : une à la décoration vintage et l’autre plus moderne . J’étais dans une chambre vintage mais j’ai très bien dormi et la sdb était spacieuse . Délicates attentions : bouteille d’eau en verre et bonbons à la violette ; crème pour le corps en tube d’excepté qualité. Plateau de courtoisie avec capsules de café . Seul le thé doit être mieux choisi : sa qualité doit être conforme aux 5 étoiles .

Loved Toledo, but service level at the hotel was less than excellent. The front desk manager seemed under pressure. "We can't have umbrellas for all the guests" he declared when we asked for one.

Excellent

This hotel sits in a cute little dead end cobblestone street among residential properties, but only a few short blocks from the main attractions. As a result, it was quiet, but still convenient to everything we wanted to see. It felt like staying in the noblewoman's lovely old house, which it was. The breakfast buffet was typical, fresh and adequate.

What an amazing experience to stay at this hotel. The staff were so friendly and helpful. Check in/out was a breeze. The room was beyond 5 stars and spacious.The location is a 5-10min walk to the Cathedral, shopping, food, the main square. We felt safe to walk the streets and 50ft from the hotel is a coin laundry that we used.

Amazing hotel, very comfortable, lots of history… i loved every corner of it.

The hotel is absolutely wonderful. Beautifully appointed and has the kindest most helpful staff!

I loved the hotel

Very nice hotel

Over all the stay was very pleasant, and I specially like that a wash cloth (face cloth) was provided in the room. A rarity in European hotels. The only criticism I had was the area rug in my room. I found it to be a bit of an obstacle and it did not appear to get a daily vacuuming (i.e., it seemed a bit dirty). I would be just fine if you did away with the rug. Other than that the room was comfortable and the staff was outstanding

This is an excellent gem. We arrived just after the power outage and they were so caring and helpful. They were able to serve us some lite options of salad & sandwiches. The staff were delightful Would definitely stay there again.

Wonderful location. Staff and facilities top notch. Does Autograph Collection status proud.

Nice clean room & big clean bathroom with hot water.