Overall Ratings & Reviews Luna Hotel Serra da Estrela

A group of cyclists. Staff were very helpful in letting us store the bikes. Great to be able to chill in the pool each afternoon. And i love the work that the hotel does with people if special needs. Keep up the good work.

Stayed one night as part of a tour. The location is truly stunning with fabulous views. Hotel was clean and tidy, only downside was the pool looked a bit grimy. Quick and easy check in with efficient helpful staff. Plentiful parking with lots of spaces. I would definitely recommend and stay there again.

Quiet rural location.

Room was super clean and comfortable. Staff extremely kind and helpful.

It was a really good stop over on route to Lisbon with great views and staff. Could easy stay longer to experience the mountains. Excellent value for the money

Good location

The only reason I chose this hotel was because of the AC but some how the AC only worked certain hours. At night was very hot but no AC. I called front desk many times but no help

Nos tivemos una experiencia excelente. O staff sempre cortes e atencioso. A localizacao foi propositadamente escolhida para nossa facil locomocao. As acomodocaoes e cafe da manha tambem muito bons. Com certeza recomendaremos. Obrigada!

Very nice place and friendly staff. Amazing location with very good Portuguese restaurant close by

Very nice hotel in the mountains, great breakfast with reserved times, room had a great view

Was very good experience and I recommend...I'm planning to come back

Expensive for what it has to offer! Beware they charge for everything extra including stuff that should it be included for a 4 star hotel. If a visit to the pool is in your mind be ready to pay for a towel, plus charge of 3euros for a swimming robe and also an extra 1.50 for a Swimming cap(bring your own to avoid charge) they are obligated. Also something that is unacceptable for a 4 star property is that they ask for deposit in cash in case none of those are returned back! Will not go back to this property. In my modest opinion this hotel does not deserve a 4 star rating. Extremely disappointed!

Nao é aquele hotel............................................

Very happy with our stay . Staff very friendly and the service was very good

Beautiful location in the top of the mountain. Far from the city so if you want to be going to diferente cities this might not be for you. But for nature lovers that want to enjoy the mountains it’s amazing.

Really nice hotel. Very comfortable and clean. The food was excellent. It is a long drive up a twisty road but obviously beautiful views once you reach the top. Not much to do in the area but great for an afternoon overnight. If planning to stay there be sure to drive a little bit further past the hotel up the road to access amazing views.

Simpatia do staff. Pequeno almoço com qualidade. Espaços interiores agradáveis.

The room is clean and large , but not modern.There is a restaurant in the hotel and the staff is nice and helpful.

On a solo bicycle tour of Portugal, this hotel was one of the highlights. Cool mountain air, beautiful views, good price and excellent food and wine. I would highly recommend this hotel

Great traditional style ski hotel, The staff really make this hotel that little bit special, and the rooms a generous size. I would definitely stay here again.