Windsor Puerta del Sol

Explore Windsor Puerta del Sol
8,2
Very Good
From 253 reviews
Cleanliness

8,8

Room Comfort

7,4

Location

9,8

Service and Facilites

8,0

Traveler Reviews Windsor Puerta del Sol

Number of reviews per page
20
40
Top reviews
Luv
icon-Business
Business
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great area and ease in city tour
ALFRED
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location
John
icon-Business
Business
4,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Centrally located but very noisy all night long. All night long! Garbage collection, restaurants and bars, and alleyways accentuate people talking, screaming, laughing and accordian playing, all until 6:00 am every morning for the two nights I stayed there. No air conditioning required open windows which made it even worse.
Sofia
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location. Very clean room. Private and quiet. Only issue was a leaky ceiling near the front entrance of the door.
Carlos
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent customer service.
Maria
10,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Ubicacion perfecta, limpieza perfecta, aire acondicionado genial, no percibi ningun ruido de la calle, el check innes ennotro hotel a 2 min caminando.hay ascensor, baño privado agua caliente
Ian
6,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Room wasn't cleaned properly on second day.
Juan
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great location. Minimalist unit, clean, nice bathroom, reasonable price
Verified traveler
8,0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Very conveniently located. Clean and has most needed ammenities
Antonyo
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The room was ok a bit small but clean. The check in process was good. There was a problem with loss of water after second day there. They offered to move us to another hotel affiliated with them, which was nearby but, only For one night and we had two more nights to go. But the water was fixed later the next day.
Trung
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Basic, good location, noisy late at night and 5am from bars/restaurants below. Alley was dirty as restaurant trash bins are across entry. Room is small and simple.
Ronald
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

A perfect place for a quick stay in Madrid. Small and simple, but great band for buck for those who want to sleep, wash and get back out to see things!
Joanna
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Excellent value for money, clean, good location and friendly staff. Hairdryer in the room, free safe with hand soap and shower gel. On check out you can leave your bags in the main hotel that’s part of the hostel. Excellent Irish bar opposite and some good restaurants close by. I would definitely stay here again. The rooms are on the small side but was perfect for a city break. To improve a kettle and coffee/tea would be nice and extra pillows.
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Josh
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Getting to The hotel was a nightmare as no information was provided in advance. Guides and directions should have been emailed when booking was confirmed. No car access and parking is a far walk. Then trying to communicate and ask for help with staff was difficult. Tried calling and then said he’d send info over via text instead of telling us on the phone so we drove two 25 min laps around Barcelona bc I it’s so difficult to get to where you need to go. Room was so small, sheets and towels weren’t changed and we didn’t even get extra toilet paper.
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Janine
2,0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

It was not what we saw online. We did not get any sleep because the neighborhood was filled with people partying past 5am and the room was not soundproof. When we got to our hostel door there was a very large mound of smelly trash that looked like a fire hazard. Accommodations were sub-par.
Karen
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

We’re very happy with the facilities and service. Breakfast price was fair. Location excellent with sights and restaurants very close by. Would definitely stay here again!
Daniella
icon-Business and Leisure with Pet
Business and Leisure with Pet
8,0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

It was a great place to stay, The only thing is that the door of the hotel was not working so it wasn't so safe.
Claire
10,0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Location, location, location. Frequent travellers, looking for comfort, cleanliness and the all important location. El Pasaje delivered on all. If you are in the city to see and experience the city then this if for you. Firm, comfortable bed, aircon, mini-fridge, safe, wifi, great shower. Everything you need. Within moments from the Hostal you have vibrant bars and restaurants but from our 'city' room, at the back of the property, we had undisturbed sleep. Within comfortable walking distance of all the major sights. Easy check in at Victoria 4, over the road. Staff friendly and helpful (very good English speaking, apologies for our lack of Spanish). Most helpful when we had a pre-booked taxi issue, nothing to do with the hotel, but the gentleman on reception (sorry, didn't get his name) was great at speaking to the driver etc for us. Gracias. If you want a swanky room with a great view, then look elsewhere, but if you want great value for money, clean, comfortable, in the heart of Madrid, then we would recommend this hostal.
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IVETTE
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

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Elizabeth
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Perfect for travelers not looking to spend a ton but still want privacy. Room is small but it's all you need. Hotel staff are friendly and helpful, just across the street. Hostel was quiet and clean, basic amenities but what you would expect at a hostel. Close to so many things, we walked everywhere. Plenty of bars within a block. I would stay again.
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