Orchid Hotel Hue

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Overall Ratings & Reviews Orchid Hotel Hue

Traveloka (80)
Other sources (280)
9,0
Exceptional
From 80 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

8,8

Meal

8,5

Location

9,2

Service and Facilites

9,0

People often mention about Orchid Hotel Hue
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Staff Friendliness (4)
Distance to City Center (3)
Surroundings (3)
Wifi (3)
Check-in/out Time (3)
Bedroom (3)
Bathroom (3)
Accessibility (2)
Family Friendly (2)
Room Space (2)
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Traveler Reviews Orchid Hotel Hue

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40
Customer reviews
Nguyen T. T.
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10,0
/10
Reviewed 16 week(s) ago
Clean rooms, super cute staff, central location convenient for traveling.
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m***h
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10,0
/10
Reviewed 19 week(s) ago
enthusiastic staff clean rooms full amenities right next to the main street, easy access to the city center a great experience for the price hope the hotel will improve the facilities
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1 people find it helpful
NGUYEN T. T.
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10,0
/10
Reviewed 19 week(s) ago
Clean hotel, friendly staff
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L***e
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Staycation
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9,1
/10
Reviewed 26 week(s) ago
The hotel was enthusiastic and supported changing rooms when there was a problem convenient location and lovely staff
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N***n
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Staycation
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9,7
/10
Reviewed 27 week(s) ago
Friendly and enthusiastic staff, convenient location. Reasonable price for family trip.
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Nguyen D.
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Leisure
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8,8
/10
Reviewed 30 week(s) ago
Location right on the walking street! Very busy with lots of shops! Deluxe room is spacious but the toilet is a bit old!
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1 people find it helpful
Nguyen D.
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Leisure
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8,8
/10
Reviewed 32 week(s) ago
The hotel is located right on the walking street, the deluxe room is spacious but the toilet is a bit old. The staff is friendly and gives good instructions!
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Huyền N.
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8,8
/10
Reviewed 64 week(s) ago
The hotel was built more than 10 years ago, the elevator is small and slow. The hallway from the elevator to the room is also small. The room is a bit old, but clean. The staff is enthusiastic in guiding visitors to places to visit in Hue. For the breakfast buffet, the staff gives you a menu to order from, not a buffet because the breakfast room is small.
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Accommodation's Reply
19 Aug 2024
Dear Ms. Huyen N Thank you for taking the time to share your experience and feelings after staying at Orchid Hotel- Hue. The hotel is very happy that you are satisfied with the services provided by the hotel and also regrets that the room and breakfast were not as expected. The hotel was built more than 10 years ago, but we always maintain it monthly and annually. And from 2024, to protect customers more, we have also installed a fire protection system on each floor, so the hallway leading to the rooms is a bit smaller than before. Our breakfast buffet includes hot dishes ordered from the menu to reduce the heat of the restaurant, while the rest of the dishes are selected from the counter line. Hope that the hotel will soon welcome you and your family on your next visit to Hue. Thank you very much, Orchid Hotel- Hue
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Hoang T. X. T.
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Staycation
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10,0
/10
Reviewed 69 week(s) ago
The staff is friendly, the food is delicious because it suits your taste, the area near the hotel is great because it has all the amenities and entertainment.
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1 people find it helpful
Dao D. L.
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9,1
/10
Reviewed 77 week(s) ago
Chất lượng tốt so với tầm giá, nhân viên thân thiện nhiệt tình, vị trí trung tâm thuận tiện đi lại. Điểm trừ duy nhất và cũng là lớn nhất - khách sạn ở trong khu phố Tây, gần quán bar và quán nhậu nên buổi đêm rất ồn. Ai nhạy cảm với tiếng ồn thì chắc sẽ thấy khó chịu, như mình dễ ăn dễ ngủ, thích sôi động náo nhiệt thì không thấy có vấn đề.
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1 people find it helpful
Le Minh N.
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Staycation
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6,5
/10
Reviewed 79 week(s) ago
khách sạn ngay trung tâm, nằm trong khu phố đi bộ nên đi lại thuận tiện và rất nhộn nhịp vào cuối tuần. Bạn nào thích uống bia chill chill thì ở đây tiện nha. Mình đã book hẳn 5 đêm tại ks, có một số điểm cộng: - Nhân viên vui vẻ, niềm nở. - Hỗ trợ tận tình các địa điểm nên đi tham quan. - Phòng dọn sạch sẽ mỗi ngày, thơm mùi nước lau sàn. Và một ít điểm trừ: - Ngày đầu đến mình không biết có thang máy do không thấy ai đón nên xách vali leo thang hơi cao, ai có book thì nhớ là có thang máy nha. - Có sự phân biệt đối xử nhẹ giữa khách VN và khách nước ngoài. Mình nhìn thấy họ order bánh crepe mới làm từ bếp ra ngon ơi là ngon, nhưng khi mình order thì mấy bạn mời lấy bánh trên kệ, ok mình đã vui vẻ ăn một cái bánh khá cứng do để lâu trên kệ. - Vào bữa sáng ngày mình trả phòng là thứ 3 nên khách sạn vắng, thay vì buffet thì bữa sáng hôm đó sẽ được order từ bếp, mình đã order bánh mì sandwich và nhận được 2 mẫu bánh cháy đen. Ok mình đã cố gắng ăn 1 cái rìa bánh ít cháy hơn, trong khi 2 bàn bên bánh vàng ươm. 🤭 Nói chung đi chơi thì nên vui vẻ nên mình cũng không rảnh để buồn. Các bạn tiếp tân cũng luôn thể hiện sự vui vẻ thân thiện mọi lúc mọi nơi. Chỉ là một ít góp ý, mong mọi người có trải nghiệm thú vị hơn.
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2 people find it helpful
TRAN T. T. T.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 89 week(s) ago
- Dịch vụ phòng : chuẩn bị đầy đủ những vật dụng cần thiết cho khách thoải mái - ăn sáng : đa dạng món ăn, đồ ăn ngon và nhân viên thường xuyên hỏi thăm khách hàng. Cơm chiên hơi khô cứng một chút - nhân viên lễ tân niềm nở, dễ thương và gần gũi (My + Phương)
3 people find it helpful
Nguyen T. M. L.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 89 week(s) ago
Khách sạn rất tuyệt vời. Từ phòng tới nhân viên rất tuyệt. Nếu đến Huế một lần nữa mình sẽ đặt khách sạn này nữa
3 people find it helpful
Cao N.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 99 week(s) ago
The staff are cute and enthusiastic. The hotel is located in a walking street so vehicles are not allowed on weekends. The hotel is located next to a bar so loud music plays all night long, the room is quite dark.
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Nguyen D. N.
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9,7
/10
Reviewed 108 week(s) ago
Dịch vụ tốt, nhiệt tình, vui vẻ
2 people find it helpful
Accommodation's Reply
28 Oct 2023
Dear Guest, Orchid Hotel-Hue team would like to send our most sincere thanks to you for sending us your valuable compliments and encouragement for the quality of service, staff, and style of the hotel. This is also the motivation for us to keep trying every day. The hotel hopes to welcome you and your family soon on your upcoming trips to Hue. Sincerely thank, Orchid Hotel- Hue
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Jin A.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 113 week(s) ago
The hotel was very enthusiastic and welcoming, and even gave a birthday cake to our group. A good experience, will come back when coming to Hue
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2 people find it helpful
Thuy L. P.
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10,0
/10
Reviewed 124 week(s) ago
Dịch vụ tốt. Nhân viên thân thiện. Chị lễ tân V. Anh rất nhiệt tình, tốt bụng
1 people find it helpful
Accommodation's Reply
03 Jul 2023
Dear Ms. Linh, Orchid Hotel- Hue team would like to express our sincere thanks to you for sending us valuable compliments and encouragements for the quality of service and staff. This is also the motivation for us to keep trying every day. The hotel hopes to soon welcome you and your family in the upcoming Hue tours. Sincerely thank, Orchid Hotel- Hue
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Vy Nguyen
icon-origin-TRAVELOKA
9,7
/10
Reviewed 125 week(s) ago
Khách sạn ở trung tâm thành phố, gần các địa điểm vui chơi. Phòng sạch sẽ, tiện nghi. Nhân viên khách sạn ai cũng nhiệt tình và chu đáo, chị lễ tân mình nhớ không nhầm là chị Việt Anh rất dễ thương và cẩn thận. Tuy nhiên khách sạn nằm ở gần khu phố Tây nên khá náo nhiệt, sẽ phù hợp với các bạn trẻ hơn.
2 people find it helpful
Accommodation's Reply
22 Jun 2023
Dear Miss Vy, Thank you for supporting Orchid Hotel Hue and taking the time to share with us your comments after your stay. We are delighted that you had a memorable and completely satisfied experience while staying at our hotel. This is the goal that the board of directors and all hotel staff always strive for and is also the motivation for us to try to develop better services. Once again, thank you very much and see you again when you come to Hue city next time. Orchid Hotel Hue
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DOAN T. H.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 131 week(s) ago
Clean room, attentive and enthusiastic staff, room is always cleaned and tidy. The hotel is located in a crowded, bustling neighborhood, with all services, although a bit noisy at night but still very ok.
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1 people find it helpful
Quang H.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 144 week(s) ago
Very good, friendly service staff, nice and good foreign language
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1 people find it helpful
Number of reviews per page
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