sofa bed was very uncomfortable, could not sleep. very small.

Wonderful stay. Staff super friendly and helpful. Amazing location.

We had a wonderful experience. It was very quiet. Breakfast was included and very good. We were leaving earlier than breakfast was being served one day and they offered to bring it to our room the day prior. Laundry facilities were available. Plenty of hot water for showers. Place was quaint and clean. Air conditioning allowed us to regulate the temperature to a comfortable climate. Customer service was very good. I would recommend to others.

Great staff, pretty kind

Carol, the receptionist went above and beyond to make us feel welcome and helped us with all our needs. She was very accommodating, from storing our luggage to making sure our room as ready before check-in time. The room was very clean, spacious and cozy, it is very quite despite being on a busy street

Hotel.com stated that my reservation would have balcony, but on the hotel record, the reservation is a standard room without balcony. I think Hotel.com should be more careful on this, to avoid miscommunication. Well, this standard room had a sitting room with sofa bed, a bedroom with two single beds, a small kitchen and of course bathroom. It is very neat, clean and cozy. However, the windows were facing patio of the buildings, that means no scene and relatively little sunlight. The breakfast included was simple and good. When I arrived, the road was in construction, and hence blocked for taxi and bumpy for my luggages. There was a disco bar located right besides the entrance of the building making it a bit noisy and crowded upon returning hotel at late night.

The front desk and other staff súper nice. I can not complaint about the room. It was clean. I think it was recently renovated. However the hotel it us placed near bars and busy street Restaurants and the street is under construcción. So you find garbage everywhere drunk individuals until 7 to 8 am. Too dangereus to go out at nidnight. Good News the metro el sol was very near like a minute. So it’s not the hotel fault maybe when they finish renovating the street it could be a different story.

Rodrigo at the front desk was very friendly and helpful. Property is in a very central location. Rooms were very clean and well equipped.. we had a great stay! Would definitely stay here again!!

My first time in Madrid. Perfect start for my first experience. The location is amazing. Felt safe and the check in was smooth.

Great location, large room, clean hotel and friendly service. I wish we had a balcony.

Blume Cruz was great. The front desk experience was friendly and helpful. The room was clean and comfortable and the location was great. Plus, the air conditioning worked really well.

El apartamento es excepcional, todo muy bien. Super amables y cercanos en la recepción. El desayuno buffet muy bueno y reparador tras una larga noche volando….Es la segunda vez que reservamos y lo seguiremos haciendo

Excellent! Very clean and not just modern and renovated but also beautiful art decorations, on walls in the room and hallways and elevator. Unique dresser, storage area and a safe. Includes all the amenities of an apartment, including full kitchen with dishes, silverware, pots and pans, toaster, etc. Our room/studio included a Juliette balcony which you can fit two chairs or a chair and a small table where you can have a coffee and enjoy the street beneath. It’s very close to the city center and everything is walkable. So if you want to be near city center this would be very nice. Soundproof doors to the balcony and very quiet when closed. Staff were very friendly and helpful giving us proper directions to metro stations, city center and attractions! Recommend!

Good location, friendly staff

The window was only to an interior shaft but aside from that perfect esp for the price.

Amazing place and location, customer service is great !

The front desk girls were very helpful!!

tiene todo lo necesario y justo, estuvimos muy cómodos

El hotel es pequen̈o pero esta muy bien ubicado, el area es muy segura y la limpieza excelente, se puede caminar facilmente hasta La Gran Via, La Plaza de armas y La puerta del sol. Los empleados muy amables destacando a Ferial y Rodrigo. Volveremos...

This hotel was way better than we expected. Rodrigo, the Front Desk was very cordial and helpful. The room was small but comfortable and very clean, the bed was soft and nice, the shower had excellent water pressure, and it was very quiet! This hotel is in the center of Madrid, very busy streets, full of people at all times but once you close the balcony doors you do not hear a beep! I fully recommended.