Overall Ratings & Reviews Alfred Hotels Port-Vieux

Location & frienly service

In the heart of the old city. Easy walking to everywhere.

Absolutely a fabulous location, walk to everywhere. Staff were very helpful, friendly and kind! The only thing I didn't like was leaving! It's such a beautiful village and so close to the sea!

We had a Amazing Stay! Staff was amazing and made her stay enjoyable. We love the fact that we had coffees and tea provided.

Excellent place.

Overall great experience, but parking in July and August is a nighmare. Breakfast was excellent, location couldn’t be beat for beach, local shopping, and food. Family friendly but rooms just big enough for 2.

Overall a very fine choice in the Port Vieux area. Staff were great and accommodating. Breakfast buffet with excellent variety of sweet and savory items. Our superior room appeared fairly standard and a bit on the small side. Beds are comfortable and everything was very clean. Recommended!

Altogether a very nice hotel, in a very convenient position. If arriving by car, it can be a little tricky to navigate to somewhere close enough to the hotel to unload your luggage, however, the location of the hotel is excellent for exploring Biarritz

Dirty and smelled very bad

Ideal position, such friendly staff

Perfect location and staff so helpful

Room was great and the staff was so very friendly and helpful. Highly recommend!

Pleasant

The staff were incredibly helpful, generous and thoughtful, they made our stay a positive experience. The hotel is in a great location for a brief stay in Biarritz. Our rooom was at the front of the hotel and we stayed at the hotel over a public holiday weekend so it was a little noisy in the evenings. We both found the bed was a little too soft. But the staff really made our stay enjoyable.

Nice location close to little warm beach

Great stay. Very nice staff.

Very helpful staff. We had a problem with our luggage being broken so the manager took it upon himself to drive to the local airport in order to speak directly to someone that could help us resolve the issue. Everyone has been very friendly making us feel at home. They hosted a “happy hour” with free tapas and drinks. Great location along the beach.

This hotel is centrally located and perfect for our short time in Biarritz. Sylvan greeted us and was our only contact during our stay. From our welcome drink and helpful restaurant recommendations along with friendly manner, we would definitely recommend this hotel.

Absolutely the best customer service! Front desk manager Juliet helped us with parking and even helped us carry our bags to the hotel

Average if it were a 3 star hotel