Overall Ratings & Reviews Phoenicia Grand Hotel

Location

The staff are really friendly and there are lots of areas to sit, work, eat and drink.

Good for business purpose

The staff was extremely polite and professional. Best experience I’ve had in a Romanian hotel! Rooms are large, bedding very comfortable. Bathrooms need a bit of TLC but water pressure was perfect and they are very clean. Breakfast was bountiful and healthy. Overall amazing stay.

Great location! Friendly staff and amazing breakfast options! We’ve been here 3 times as we like it here and highly recommend! The decor is quite unique with lots of opportunities for some interesting photos.

The reception people seems like they didn’t wanna be there. Arrived at 10:15 asked about food as the Lebanese restaurant was apparently open till midnight, however, at 10:20. They’ve told me the kitchen it is closed. I ask if there is any restaurant around and they’ve told me only a gas station or I should order with glovo. No room service available either. The rooms are very outdated in the bathroom very dirty specially the shower area.

Amazing hotel with super friendly staff, it was my second time staying with Phoenicia and definetely not my last ! Best hotel in Bucharest with amazing facilities

friendly staff

Full service property close to the airport. I have only two observations worth noting 1. The restaurant - We were there on a thursday night and ordered a few items. We were informed that said items were not available that night. This was soup, a burger, and a pizza. These are perhaps the easiest things a restaurant provides. Not sure why, but it seemed rather odd, especially for such a large property. 2. There is a club inside of the hotel that they seem to treat mysteriously. I forget the exact name but it's something like Club Misti. What it was was a small room, a small bar, a few couches, a pool table, and a stage with a stripper pole. There were also three working women there . I do not know to what exactly there services were, but it is a rather seedy thing that perhaps should not be a part of an otherwise respectable looking hotel. Maybe this is how things are done in Romania, and it's a common thing in nice hotels, but i didnt see anything like this anywhere else while I toured to country.

The hotel was nice and close to airport.

Attentive and helpful staff. Good breakfast.

The room was dirty and ugly. Dirty air conditioner with a bad smell. Bathroom wasnt cleaned before me

Excellent

Good room slightly too warm and couldn’t regulate the heating

+ nice room furniture and colors - bathroom needs an upgrade, sink has age spots, shower missing pieces. Phoenicia had the greatest breakfast but now it was simple. Will give it a second thought next time if I will book at Phoenicia again.

Was ok for the price we payed, the only thing I didn’t liked was the mattress that is very hard and I couldn’t sleep all night

Very Nice Hotel the staff were efficient and helpful. the food excellent.

Breakfast was amazing: huge choice, tasty, ... Rooms were okay, big, ... To improve: carpets on the corridors were stained. The worst thing was the gym: unbelievable.... small, old, smelly, .... pretty bad.

The building is very nice. The reception is looking great. The service and bell boys are very friendly. Yet the room and the hallway are not up to par. Hallways carpets are dirty with spots. In room carpets while nice, have spots from previous patrons unfortunately. The air conditioner?! A bad joke. Super old and battery blowing any cold air. Given the location the room costs are kind of on the high end. Something happened in the post couple of years, as this hotel was nicer. Will not stay here anymore

Breakfast buffet had plenty of options to choose from. One of the best I’ve seen, top quality