Check in prompt all staff excellent and very helpfull , Meals in restaurant very good quality and good value. No lift in hotel, not problem for us but maybe for some people, Great location on the lakeside.Our room was a bit basic but it was the only one available at time of booking, there are bir gger and better ones according to reception. we would gladly stay again if in the area.

Great stay. Right on the lake. Great staff.

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Lovely service from the check-in to the hotel restaurant. Everyone was so kind. I ordered the game entree with spatzle. Only stayed one night but would have loved to have tried their fish dinners as well.

Traditional and friendly.

Beautiful area, clean rooms, service is good. Restaurant is expensive but has tasty food.

Liked the staff, the restaurant, the view and the clean room. The location on the lake was great

Wonderful hotel in a beautiful idyllic setting

Spectacular location right at the Kochelsee, overlooking the lake, with a nice terrace for a cool beer or outdoors dining, and stylish restaurant and common areas with lots of decorum, reminiscing of times past when travel in luxury was the thing. I would love to give 5 stars, but my just below the roof room with lots of stairs and no elevator requires a little impact. 4 ½ would have been fairest. For fellow travelers : there are only 2 such rooms, so you may be lucky.

I loved it there! Great food, location, view and access to the lake

Friendly staff, great location, awesome authentic food, spa was relaxing - would stay again!

They called us 15 Minutes before our arrival that we don’t have a room due to overbooking. We did not get any help in finding a suitable accomodation elsewhere, no apologies, nothing.

Perfect place to spend a weekend. Nice location right at the lake front.

A very pleasant room in an old period building full of character. The room was clean, welll maintained and very comfortable. The area is very beautiful and alive with wildlife. The restaurant served an excellent dinner and breakfast. In conclusion this is a lovely place to be if you like the countryside and the beautiful lake.

The bed wasn’t very comfortable - food at restaurant, as always, is awesome. Breakfast was good. Spa was clean, weather was fine!

The wifi service was horrible. Hotel staff friendliness was okay. Not much English spoken at all. Cleanliness was okay. No amenities in room or hotel. "Mountain" view was lackluster and oversold.

We booked this hotel for its proximity to the Franz Marc Museum. It's a lovely hotel, and you can swim in the lake from steps down from the hotel's wellness centre. We also visited the Walchensee Museum which has over 300 drawings by Corinth and other less well known but excellent women artists. We ate twice in the restaurant which had a great menu with regional dishes - including fish from the lake.

2 hours before we left the States, our flight was cancelled. I immediately contacted the hotel to change our reservation, as we would be arriving a day later. The hotel explained that we would have to take a different price room as that was the only one available. I agreed, assuming we would get the other room cancelled. When we returned Stateside, the hotel charged us for both rooms. and refused to consider a refund, even though we had no control over the situation. The food, rooms and service were excellent, but the poor customer relations that the hotel showed toward International travellers gets it 1 rating. If you want to stay there, book it after you arrive in country and save yourself some money.

Nicely appointed older hotel. The best aspect was dinner at the hotel restaurant. You may have second thoughts arriving at night as it is an older property but is wllworth it

I booked a "Double Room, Lakeside" that was described as having a balcony with lake views. We were shown to a room in basement that walked out to a small patio that looked at a hedge and what may have been a private dining area. We could, technically, glimpse the lake from the patio. If I had known there was even a REMOTE possibility that we'd have a room in a basement, I NEVER would have booked this hotel. Oh, and if that wasn't enough, I couldn't spend more than 3 minutes in the bathroom without stuffing up. Given that there weren't a lot of grass & trees in the bathroom, there must have been mould or something in there to cause the allergic reaction. It smelled incredibly musty, too. Also, we could only get a signal for the WiFi in one half of our room. And of the three codes we were given to access WiFi, only two worked.