Traveloka (149)
Other sources (409)
8,3
Very Good
From 149 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,4
Meal
8,1
Location
8,4
Service and Facilites
8,1
People often mention about Ramana Saigon Hotel
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Surroundings (2)
Room Space (2)
Bedroom (2)
In-house Restaurant (2)
Family Friendly (1)
Staff Friendliness (1)
Soundproof (1)
Bathroom (1)
Variety (1)
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Traveler Reviews Ramana Saigon Hotel
Number of reviews per page
20
40
Customer reviews
L***U
Staycation
10,0
/10
Reviewed 8 week(s) ago
good. comfortable and luxurious space
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D***g
10,0
/10
Reviewed 10 week(s) ago
Delicious breakfast with many dishes. Crowded area with many food and drinks sold around.
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tran v. b.
9,0
/10
Reviewed 13 week(s) ago
Receptionist not friendly
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1 people find it helpful
C***n
8,4
/10
Reviewed 13 week(s) ago
The staff are very friendly and enthusiastic.
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1 people find it helpful
BL
BAO L. L.
Leisure
7,8
/10
Reviewed 20 week(s) ago
Booked double room for couple ended up get a room with 2 small beds which is not acceptable for a young couple. The staff was rude when asking to swap the room if possible. His name is Darius Nguyen. Breakfast buffet was good. Toilet was wet and leaking all the time. Drain blockage. Not working properly. Bad experience at the hotel. Never come back again
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lh
lê hiếu
Leisure
9,7
/10
Reviewed 23 week(s) ago
10 points is very ok for the price.
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1 people find it helpful
Pham D. H.
10,0
/10
Reviewed 49 week(s) ago
Everything was great, except the elevator smelled too strongly of perfume, probably because so many guests pressed it, it was a bit strong.
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2 people find it helpful
Dp
Dzung p.
4,8
/10
Reviewed 71 week(s) ago
Thật sự rất tệ. Kỳ thị khách nước ngoài, thái độ với khách và phòng thì cũ như được xây từ thế kỷ trước. Liên hệ đổi phòng không được, đặt 4 đêm nhưng check out ngay sau 2 tiếng cũng không được hoàn tiền
2 people find it helpful
TT
Trần T.
10,0
/10
Reviewed 82 week(s) ago
The room is clean and beautiful, the staff is friendly, you should experience it
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3 people find it helpful
mai van binh
9,7
/10
Reviewed 94 week(s) ago
I have a wonderful experience today
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1 people find it helpful
Accommodation's Reply
04 Oct 2023
Dear Value Guest,
On the behalf of Raman Saigon’s Management, we would like to send to you our sincere thanks for your spending time to review your stay with us and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel. With the purpose of giving our guests the best services, Ramana Team always tries to improve our qualities as well as facilities and your good feedback is a motivation that remind us always try our best to make the guest satisfy with our services. Once again, we would like to extend our deepest thank you for staying with us. We hope that we can have chances to welcome you back at Ramana hotel.
Thank you & best regards.
DO PHUONG THUY
8,5
/10
Reviewed 120 week(s) ago
Khách sạn tốt, vị trí tốt, nhân viên lịch sự, cơ sở vật chất ok. Giá cũng khá rẻ so với các khách sạn 4 sao khác.
1 people find it helpful
Huynh
5,6
/10
Reviewed 122 week(s) ago
khong ok lam, như cô ý đổi phòng khác để mình phai bù thêm tien. lien lac với nhân viên tư vấn rât khó. gui mail yêu cầu đồ ăn trươc 24h mà không ai trả lời
3 people find it helpful
RC
REBORN C.
8,8
/10
Reviewed 125 week(s) ago
The hotel is a bit old in my experience.
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3 people find it helpful
HT
Huynh T. H. D.
8,5
/10
Reviewed 127 week(s) ago
Phòng yên tĩnh, sạch sẽ, vị trí khách sạn dễ tìm
1 people find it helpful
tt
truong t. n. k.
9,4
/10
Reviewed 138 week(s) ago
Okie room is clean, suitable for the price, breakfast is a bit small.
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5 people find it helpful
TP
Tran P. Y. N.
9,7
/10
Reviewed 144 week(s) ago
The staff is enthusiastic, the hotel is comfortable and located in the central area, surrounded by many convenient restaurants.
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3 people find it helpful
Nhi
9,7
/10
Reviewed 153 week(s) ago
Staff were friendly and enthusiastic. All services are good. Nice hotel, spacious and airy rooms. The only thing I don't like is the faucet, which is not convenient to use.
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2 people find it helpful
Accommodation's Reply
10 Aug 2022
Hello Duong,
First, on behalf of the entire hotel staff, I would like to thank you for choosing Ramana during your recent stay in Ho Chi Minh City. Thank you for taking the time to share and review the hotel's services. We are very sorry that you had an unsatisfactory experience at the hotel and your comments are the motivation for us to improve the service quality even better and improve every day. . We look forward to welcoming you back in the near future.
Best regards,
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NN
Nguyen N. T.
6,0
/10
Reviewed 161 week(s) ago
The reception is very unprofessional service attitude, there is no one to stand at the counter at night so that guests can wait for a long time, if the customer does not call, no one will come out.
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4 people find it helpful
DT
Do Thi H. Q.
9,7
/10
Reviewed 161 week(s) ago
Room was very clean, breakfast was ok. At noon, I ordered European dishes, which were also quite delicious, but compared to the price of food at the hotel, it was not expensive. The double room is very large, I see there is a double bed and an Extra bed, can accommodate the family
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2 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi Do,
Ramana Hotel would like to sincerely thank you for choosing Ramana service for your recent stay in Ho Chi Minh City. Thank you for taking the time to share and review the services of Ramana Saigon Hotel.
The hotel would like to acknowledge your sincere comments, this is also a source of motivation for the hotel to improve service quality and further improve. We look forward to welcoming you back in the near future.
Best regards.
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NA
Nguyen A. S.
8,5
/10
Reviewed 164 week(s) ago
Khách sạn sạch sẽ, nhân viên thân thiện
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Accommodation's Reply
16 Jun 2022
Hi Nguyen,
Ramana Hotel would like to sincerely thank you for choosing Ramana service for your recent stay in Ho Chi Minh City. Thank you for taking the time to share and review the services of Ramana Saigon Hotel.
The hotel would like to acknowledge your sincere comments, this is also a source of motivation for the hotel to improve service quality and further improve. We look forward to welcoming you back in the near future.
Best regards.
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Number of reviews per page
20
40
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