My stay at the Hotel Casanova was awful for the following reasons: 1. When I checked out this morning the front desk man was drunk and was fumbling to facilitate my checkout at 4.00 am. 2. The staff did not assist me in booking my taxi to the airport despite raising it with them on multiple occasions causing me to nearly miss my flight this morning. 3. My room has multiple stains on the carpet. 4. No one helped me with my bags either on the way in or on the way out. 5. The cleaning staff kicked me and my son out of the room at 9.30 am saying that they refused to clean unless we left the room within 10 minutes. 6. I was overcharged quite significantly despite booking the hotel 6 months in advance as I checked hotels.com and I was charged nearly 33% more than I would have if I had booked the hotel the day before. Very disappointing indeed. I won't stay there again.

Lovely little hotel in the middle of the shopping district just behind St Marks's Square. Excellent location. It was quiet at night. The hotel was clean and the beds comfortable, air-conditioned worked well (it was 34 degrees C during our stay). Breakfast was good with lots of choice. Unfortunately there was no bar service as there was no-one able to serve behind the bar despite there being a concierge on the desk at all times. Good price and room was quite large for a hotel in this location.

Hotel was central. Lovely staff

My stay at hotel Casanova Venezia was absolutely amazing. It is a beautifully appointed hotel with spacious room and great service besides a bit of language barrier. Their breakfast buffet was absolutely wonderful. More than you could ask for. Most everything was in walking distance that we wanted to see and wonderful restaurants to enjoy. It was close to the water bus and water taxi. I would definitely stay there again if I ever return to Venice. 🌟🌟🌟🌟🌟

Huge stains on carpet along with fuzz balls from carpet pilling. Had hotel organize water taxi back to the airport for 5 am, we were told that the desk person would show us how to get to the water taxi, well he spoke no English so we had no water taxi and almost missed our flight to London. The bed was made with the pillows half way down the bed underneath the covers, no toilet paper was available in the middle of the night. I expected more from a 4 star hotel in Venice stay elsewhere where…. You have been warned! Cost was over $500 CAD A NIGHT!!!

Great location. Staff was nice. My daughter & i had a room in back of hotel, and 1st night there when we opened windows, there was a sewage smell. Looking at other reviews later, apparently there is a public toilet that abutts the back of the hotel Our room had dark, old carpeting & just felt overall a bit blech. HOWEVER, my parents had another room that wss amazing- a corner room with a street view & it felt very light & clean- maybe recently renovated. I wouldn't stay here again unless i could request a room like that!

The hotel staff were lovely and very attentive. The breakfast served was amazing and the location was wonderful. Rooms are very dated, but that’s Europe. Room was warm, not sure if the AC unit was heat only or not working. We weren’t in the room much though, so we didn’t bother reporting it

Excellent location and service. Next door to san marco. Authentic experience. Would highly recommend

lovely hotel. great breakfast. clean. friendly staff

We stayed 2 nights, just before a cruise. Location is excellent. And close to the Grand Canal so water taxi’s to get to/from airport and train station/people mover made it easy to get there and eventually leave. Breakfast was included and was very good. Would recommend

Awesome place, Im coming back, great service, breakfast exactly what you need, and so near the get in or out from venice, 290 ft walk, and also 2 blocks from Plaza Sant Marco

Room was relatively clean, service was not the best. Had broken plastic cups placed in the bathroom as clean cups, no hair conditioner. Hotel advertised as 4 stars, definitely not any more, maybe in the past. Rooms look tired, needs renovations. At best 3 stars.

The location of the hotel is so convenient with the shopping area and tourist spots. The buffet is really good. The problem is our room, we have the suite room with a roof top view but the shower handle is defective water dripping on the bathroom when you shower going to the bedroo’s carpet. I could smell the mugginess around the room and its seems like I would breathe molds on the walls.

Convenient location, 3 minutes from water bus. Nice breakfast

The only thing that was disappointing was that the room didn't match the pictures. We had one large room, not 2.

Beautiful room. Comfy bed. Friendly staff. Excellent location

Although we only stayed one night it was a great experience, everything was super and would stay here again!!

I loved the ambiance of this hotel, the location, the accessibility to water transportation, restuarants and sites around the city. I highly recommend Hotel Casanova Venezia to anyone, individual, couples, and families.

Very quiet area. Staff very friendly and helpful.

Great location near St. Marks Sq. Comfortable hotel with elevator. Good breakfast and room was big with great bathroom.