Overall Ratings & Reviews Holiday Inn Express & Suites SEALY by IHG, an IHG Hotel

The staff was great and the room was amazing. The only thing I didn't like was that the bed sank in the middle. I woke up with back pains every morning and the fridge in the room was extremely small. Other than that it was a great stay.

Easy in, easy in/out with the auto codes for all doors

This hotel is not worth the money spent. Customer service is the worst and slowest. The rooms are nice, but our room was very dirty. There were nasty stains on the carpets and the restroom floors. I had to clean the bathroom Flores. The bathtub grout and seals were moldy, and the shower curtain was almost falling. They sent someone to do the cleaning again, but all the issues remained the same. They just do superficial cleaning. Some of the walls and furniture was also damaged in the room. Then we tried to get a drink at the restaurant and even though there was no one they made us wait so long. There was a confusion between waiters and they literally argued right in front of us . There was no ice in the ice machines at several of the floors. I had to travel to three different floors to find ice. The pool water was very cloudy, and I wouldn’t risk swimming in dirty water. All in all, not the best experience:((

My stay was excellent. The hostess at the counter at check-in was great and the check-out with a different person and was great as well!

Everything was in tip-top shape. There was a full complement of clean towels. The shower was hot and the beds were comfortable. The breakfast, which was billed as " continental", included scrambled eggs and sausage patties, aling with pancakes and a hoat of other options. Parking was easy.

Excellent breakfast

Overall a great experience!

Lots of workers, funny smell/ odor.

Fine

Great place c to be stay

Property was not very clean and had a terrible odor.

Just needed a place to rest & sleep & it was excellent! Fast food & restaurants across street & up the road. Walmart directly behind. Quiet, clean, comfortable! Excellent hot & full variety breakfast. I will return.

Close to freeway easy on and off surprisingly quiet for the proximity to the freeway

There is this weird odor in the hallways of the hotel. Maybe mold. I called down to the receptionist to asked about the smell. Did not get a clear answer something about an ice machine. They don’t t really know. The hotel is fine but that needs to be fixed.

Nice hotel will stay again.

Nice

The room was cozy, bed was soft, pillows were soft, it was a peaceful stay. Only thing I’d say was off was the hallway smelled like a dirty diaper but the room itself was great.

N

Pleasant helpful staff

This was a great hotel, easy to find and park!