We had a fantastic stay at the Barcelo hotel in Tenerife and would happily return. From the moment we arrived, the staff made us feel genuinely welcome. A special mention has to go to the entertainment team, who brought so much energy and fun to each day, and the bar staff, who were always friendly, attentive, and quick with a smile. There was always something going on for those who wanted to get involved, from activities during the day to lively evening entertainment, but it never felt overwhelming if you preferred to relax instead. The balance was just right. The buffet food had a great variety of dishes to choose from each day. Everything was fresh, well-prepared, and catered to a range of tastes, so there was always something to look forward to at mealtimes. We were there out of season so can’t comment on the kids club etc as there weren’t many children. Rooms were a great size and clean, as was the rest of the hotel. Overall, it was a great holiday experience with a warm, welcoming atmosphere, great food, and a team of staff who clearly care about making your stay special. Definitely recommended.

We’ve just returned from a fantastic week at the lovely Barceló Tenerife, and it truly exceeded our expectations. Upon arrival, we upgraded to Royal Level, which was absolutely worth it — the food was some of the best we’ve ever experienced on an all-inclusive holiday (most of my photos ended up being of the food!). The hotel itself was spotless throughout, with a great selection of high-quality drinks. Its location is also ideal — within walking distance to local bars and shops, and only around a 10-minute drive from the airport, making transfers quick and easy. What really made our stay special was the staff. Every member of the team was incredibly friendly, helpful, and attentive — a real credit to the hotel. There’s also a wide range of activities available for all ages, making it a great choice whether you’re travelling as a couple, with friends, or as a family. I really enjoyed the candle making

There were a collection of things that made our stay less than disappointing. Number 1: There was an extremely drunk guest who harassed our group several nights in a row, even threatening to throw a table at us. Miguel, the hotel manager, told us after we complained that there was nothing he could do until the guest physically assaulted us and is witnessed by a member of staff. Very odd and we felt totally unsafe walking around incase we came across this aggressive guest. Other reasons include: the hotel claims 7 swimming pools, but 4 are maybe 2 inches deep, and only 1 pool is heated so the other 6 are unusable. Staff were extremely rude and unhelpful. Everything seems to be an inconvenience to them. Drinks are slammed in front of you, you’ll have to wait 20mins to be served. Overall cleanliness of the hotel was ok, nothing spectacular. There were few occasions however we were given dirty cutlery and cups with lipstick on. Room amenities were not great. In 2 of the 3 rooms we had booked, the baths were broken, one of which would only work while the shower was running. Vegetarian options are seriously lacking at the breakfast, lunch and dinner buffets. Night time entertainment is decent, however extremely cold in the off season with no indoor alternative options. The “Spa” was also no spa at all. Our group paid €105 for a private jacuzzi, which turned out to be just a bath tub. It should have been clearly labelled on the booking as a jacuzzi bath.

Very.good room, staff great, wifi good, breakfast exelant.

This hotel was excellent from customer service to housekeeping. I would recommend it to my friends and family members.

Fantastic property.

excellent room, good facilities and a nice walk to a shopping area. Food a bit same ild same ild but plenty of it. seven pools, one heated which was busy, otherwise lots of space as not school holidays

Lovely place. Nice and clean. A very short stay for me but I was disappointed with room service and very limited gluten free options. The staff member seemed quite annoyed that their app to Order wasn’t working and that I was asking for gluten free options and advice on the phone…..

Everything was perfect the reception staff were very helpful. The room was very well equipped with everything you need including USB & USBC points each side of the bed. Beds were very comfortable with choice of pillows. The pool area and pools were very good and the restaurant and staff were very good.

Great stay at the facility. The room was an 8 out of 10, mainly because you can tell it has been used for some time. Breakfast was included and it was great—thank you to the chefs and staff. Overall, the location is nice and it’s a lovely place for people who enjoy walking and exploring.

The property and room were wonderful. There were multiple places to sit, never an issue to find a chair. The room, a suite, was great. Always clean and well maintained. The food was wonderful, but having the chance to swap out at least one dinner at the Italian restaurant would help to break up the many meals in a row at the buffet. This was one of the best vacations we have had and would definitely return.

Could not fault the cleanliness of the whole hotel and complex. The staff were fantastic, very friendly on a very professional level nothing was a problem. I only had three things I would give feed back on. One was a night time noise started around 3am, sounded like a pump or air con. We had turned ours off. We were in room 118. The second was lunch if you are all inclusive its not just the snack bar it is the buffe so don't miss out. The third was the food it was cooked perfectly there was plenty, lots of choice but it was all very bland. It needs more seasoning some fresh chillies just to perk it up. These are not criticism just feed back. I would not hesitate to recommend Barcelo' Tenerife can not wait to return

Lots of facilities, room was excellent big, clean with great bathroom

Very nice location. Wish we could have had more time there!

Good value

All ok

Amazing staff, brilliant stay for the family

No minibar provided in room, eg drinks and snacks. Most staff lovely but a few unhelpful. Reception very good

We had a wonderful stay as a family. The staff were always smiling, polite, and very welcoming. There was a great variety of food options, including choices that suited our children, which we really appreciated. The amenities were easily accessible, well maintained, and family-friendly. Overall, it was a pleasant and relaxing experience, and we would gladly recommend this place to other families and consider staying again.

Overall for a 5 star resort and at the price that they charged, it was a bad experience. The property and rooms/suits are not maintained well. The staff at the reception were not welcoming. In fact, they were a bit rude too. Overall the worst 5 star resort we have ever stayed at.