Overall Ratings & Reviews Residence Inn Norfolk Downtown

Great

.

Stay was great

It would have been nice if parking was included.

While visiting my friend in the hospital, I needed a place to rest and this place was magnificent!!

The staff, especially Ieisha, was awesome!! Really took care of me and my needs!!!

The front desk staff was wonderful!!

It was okay

The location was convenient to the arena and all the waterside attractions in downtown Norfolk. The hotel was clean and the breakfast was very good. The staff was amazing. Brett was outstanding, friendly and attentive. He was always busy helping other guests and helping clean up during breakfast. All in all, the stay was exceptional.

Our stay was great. Very helpful and friendly front staff. Will come back!

Great hotel. Quiet location. Great included breakfast. Friendly front counter staff and breakfast area staff. Large room with full sized fridge and microwave. TV rotates for viewing from table and bed.

Staff was all polite and friendly. Everyone was welcoming and accommodating.

Great, helpful staff. convenient location.

Very nice for traveling with a family

Very nice and clean

The hotel was clean. The staff were amazing. Very friendly and willing to help anytime. Definitely recommend this hotel

I was disappointed in our stay. Almost every time we returned to our hotel room, our keys did not work. Then we’d have to go down to the front desk to get them reset. Additionally, when leaving for the airport on our final morning, the QR code the hotel sent for exiting the garage did not work. We left much later than planned because of this, and had to repeatedly work with the front desk to get a new QR code. We were then stressed about missing our flight. Overall, I was disappointed in our experience at this hotel

-

It was great

Nice place.