Overall Ratings & Reviews Acacia Suite

It was a good experience place was very clean

Normal hotel more like 3 stars, with hidden charges and bad comunication. We reserved for 2 adults and 2 kids and they charged us with an extra hoat ib theblast minute, a verybexpensive extrahost. They didnt care about our opinikns. Also wenhad to continually ask for kitchen stuff. Mybwofe to a coffe in the lobby, which looked like a receptikn coffe and they crahed us fornthe cofee!!!! No worth the price and beware of hidden charges.

We had to book late for this trip. The front desk person was so lovely and accommodating! The space was perfect for us.

We had a nice stay at Acacia. It is in a less touristy neighborhood but just a block from the Metro so it was convenient to get around. The front desk staff was excellent and very helpful. The restaurants in the area were patronized by locals and very authentic. Our favorite was O Retornino. There's a small kitchen but you need to ask for a kettle and there was only an Spanish coffee maker that we did not know how to use. Also the shower was part of a tub enclosure and was difficult to step in and out of. Overall we had a nice 2 day stay.

Property is in desperate need of renovation it’s old and reminds me of hotels in the 80s in Spain. On arrival I was told coffee is available in lobby so the next morning down I come as there’s NO Tea and coffe in apartment which I find bizarre for a so called 4* rated, only to find no capsules for the machine when I enquired was informed €1 for a capsule. I have stayed in many 4* properties and this is not.

Hardest bed we ever slept on. They wouldn’t give us extra pillows or blankets.

The apartment was a good size for the two of us but would be cramped if another person was using the sofa bed. Exceptionally clean and serviced each day. All staff were friendly especially Jasmine the receptionist. Our apartment was at the back so a bit dark but cool. The pool was more of a plunge pool but great to cool off on the roof terrace. Very central, metro few yards up from the apartment, great cafes and an Aldi just up the road. We walked to all the major sights as directed by Jasmin who provided a street map and circled all the main attractions. Great service, really helpful and welcoming staff team. The only downside was the roof terrace didn’t open till 10.30, would have been nice to go up early morning for a dip in the pool to start the day

An ideal hotel for a family. Very friendly, cooperative staff, who were understanding of our needs. Very good location.

Ok. Let's make this clear. I didn't stay at the Acacia Suites. Due to Covid-19 it was closed. I was transferred to another hotel in the same group, Ako Suites. I arrived very late at the hotel but it does have a 24 hour front desk, very helpful. I thought that it was going downhill after this. The system was down and he actually had to go to a room to ensure it was ready. No the best. Then when i get to the room, there is the unmistakable smell of smoking in the room. I couldn't go back down to reception, i was too tired. I have come across this with Spanish hotel rooms before. Windows open. By morning it was loads better. The room was spacious. Nice little kitchen area with a microwave and a hob. A kettle would have been nice but i made do. Bed was ok. Could've been a bit softer but it did. Bathroom with over bath shower was ok but it would have been better with a mixer tap, just for convenience. I thought i was the only person in the place. There was no restaurant because of restrictions in the city. I visited the supermarket for food next day. Aldi is basically beside the hotel. Housekeeping came in everyday and were wonderful. You can't really judge hotels at the moment but this one was fine. I'd stay here again with no complaint.

Goo hotel clean and good location, friendly recption but the sofabed was uncomfortable.

All went well, but the sofa bed is not comfortable

Acacia Aparthotel is the best place we felt ourself home, starting from the reception staff, they were very friendly and helpful, the room is very well organised and clean. The hotel doesn’t have room service but they offer their help to provide any market staff, the housekeeping is very fast . Hotel location is pretty good ... beside the metro and lots of 24h supermarket and restaurants are around!!! I like this place and recommend it to couples who wish to enjoy calm and peace. Thank you Acacia to lake our stay enjoyable😊🌈

This hotel was close to many of the Barcelona attractions.

Friendly staff and very close to transport to get to most sites.

Very pleasant and helpful staff! We enjoyed our stay!

Staff was friendly and helpful. Rooms were cute and we liked the location.

The location was good. It was near a train station, convenience store and decent eateries.

EXCELLENT Location! Located in a very clean and quiet area of the city. Close to many great shops and restaurants. Walking distance to city bus tour, and marketplaces. Staff was outstanding and friendly. The hotel is extremely clean. Beds were comfortable and our room was wonderful. Loved the rooftop pool and lounge area. Nice views from the rooftop. Would definitely stay there again.

The staff were v nice so is the location . The only thing which annoyed us was the noise of the cleaners outside the room and the flushed of the toilets of the other rooms. No sound protector

Very nice room. Protective shower door glass is tiny and always got floor wet no matter how careful I was. Everything else was great especially bed!