Overall Ratings & Reviews SpringHill Suites by Marriott Orlando at SeaWorld

The staff at the property were all pleasant and helpful. The property its self is dated. The tub was not clean. The water bottles in the room for sale at the price of $6.00 were filthy, which says that attention to detail when cleaning the rooms were not top tier. The bed was very uncomfortable for me. But I don’t typically do well with firmer mattresses. But we made it work. What really annoyed me with the property was being charged $20.00 per day for parking. That concept is insane. If I’ve paid to stay at the property I shouldn’t have to pay to park! Where else would I park. It was not gated or anything extra special that would be worth $20 per day. Plus parking after a certain time was difficult. That in my opinion should be discontinued.

Have stay here a couple of times and plan on staying there again close to SeaWorld and I con park

It was clean ad I enjoyed myself

Terrible experience. The smoke detector kept going off in the middle of the night and the early morning waking my young kids up scared and stressed out. Went down stairs for help. Was informed that it was bc of humidity and we should leave our room ac on 58. Ummm after water parks I don’t want to go back to a frozen meat locker. Haha. We stuck with the plan. Alarms started going off again despite the cold temp to the point where we just had to check out. Front desk offered to move us to a room on the same floor and gave me attitude at 11pm with my shoeless 5 and 6 year olds scared, expecting me to move all our stuff to a room where I can still hear the fire alarm going off. Front desk offered to waive the parking fees to accommodate the inconvenience but still charged for both nights. We had to check out way early, were unable to shower and get ready for the day. We were charged full fees for both nights and parking fees for both days despite being told we would get some fees waived. I’m bummed bc Location was great. Room was spacious. The breakfast STAFF was amazing and nice. That’s about the only thing I was happy with. We frequent seaworld/aquatica/discovery cove at least twice a year and won’t be returning to this location even though it’s conveniently located.

First room had issue from prior guest but staff moved me to new room with no issue, very promptly. This was a good stay. Disappointed about breakfast. Didn’t like that the service person was controlling portion sizes.

Friendly staff. Loved pool area. Great breakfast options

Great

Great service. Great room. Very clean.

Staff in and around property were great !

Typical hotel stay. Unfortunately, girls didn't enjoy the pool as much because it was full of bugs and the breakfast was so so, even by continental breakfast standards. The room itself was clean and comfortable.

Always love this hotel when i visit Orlando always my favorite springhill to stay at during our visits

Everything about my stay was great, my only complaint was the Fire Alarm going off at 2am and us waiting outside for clearance, other than that, it was great. Rooms were clean and spacious. Would return again.

Unfortunately, on this occasion it went very badly for me, they have some receptionists who are not friendly and do not help when you need it, nor do they speak Spanish although it seems to me that they do, but they did not want to, At 2:00 am in the morning the emergency alarm was activated in all the rooms but nobody gave an explanation what happened! Good thing it was not serious! 😓 The cleaning was terrible, we had to ask for it to be done. I hope they make a change because the hotel is very nice, comfortable and is located in a good place but I would analyze it if I stay again on other future trips, sorry.

not the best hotel. second time staying here decided to give them another chance. Still not the best wouldn’t recommend

The carpet was smelly, bathroom door handles were broken. But overall not a bad stay

He’s a great or Hotel nice and clean. Keep the great work thanks.

Great property next to Seaworld. Giving it and excellent because we only paid $120

Great time. Family friendly

Didn't realize i had to pay $20 a day parking. Our first night we had to evaluate at 2am due to fire alarm. 5 nights, maid came 1time, we kept running out of tp and towels.

Spacious and very clean.