Room, staff and amenities were all excellent.

The breakfast was promoted as free but when we checked in we were charged $320 pesos. In the room we could hear all of the noise from the streets and guests

Everything was good no problems i will go back

Staff

amazing hotel , I was there with my children and felt safe , the staff was amazing and very responsive to anything we needed , truly a great place to stay the vacation in mazatlan ,,,, very quiet despite being on ocean view ,,, and the reason why I loved it even more is because they are pet friendly and allowed my dog stay with me and it was great .

The only positive aspect of this hotel was the view. Unfortunately, everything else was a disappointment. The room and bathroom were extremely dirty, and the towels were in an unacceptable condition. One night, during a thunderstorm, rain leaked into our room. We called the front desk, and they said they would see if someone could go check the room, but no one ever came. The Wi-Fi was also consistently unreliable throughout our stay. Overall, both the service and quality of this hotel were very poor, and I would not recommend it.

Muy sucias las sábanas y muy deteriorado las toallas y muy chicas habitaciones

very clean!!

I had hoped for better but it wasn't. Won't make this mistake again.

The hotel was okay but on my second day I found a huge roach that I had to kill. I was disgusted.

Excelente todo muy limpio muy cerca de Malecón playas Si lo recomiendo volveremos a regresar

This was probably our best stay in Mazatlan as we travel here a lot for family. I would recommend this place!

Perfecto

Not to clean

The noise from the condensers made it impossible to sit outside on the tiny balconies or sit by the pool. There was two of us but only one chair for the balcony. Very small room. Maid service left us one water everyday. No face clothes. Staff were very good but I would not recommend staying here.

The ocean view was beautiful

Near it all

I like this property very much. I would stay there again. People working in the restaurant they are very professional and they are very nice.

Tienen hielera, pero no hielos

It was nice