8.7
Very Good

From 136 reviews

Provided by travelers on
Cleanliness

8.6

Room Comfort

8.7

Meal

8.4

Location

8.7

Service and Facilites

8.7

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Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Staff Friendliness (1)
Wifi (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
Taste (1)
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Traveler Reviews Harmony Saigon Hotel & Spa

Number of reviews per page
20
40
Customer reviews
LV
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10.0

/10

Reviewed 42 week(s) ago

The room is clean, comfortable, and the staff is friendly.
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V***o
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10.0

/10

Reviewed 54 week(s) ago

Phòng rộng ,thoáng sạch sẽ.bữa ăn đa dạng hương vị ngon.nhân viên thân thiện nhiệt tình giúp đỡ.

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Tran V. H.
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6.0

/10

Reviewed 61 week(s) ago

Chất lượng buffet: ngon chất lượng - Chất lượng phục vụ: chán, ví dụ nhân viên đi chung thang máy với khách thì đông nườm nượp, nói chuyện ồn ào tạo rất khó chịu khách đi cùng, dụng cụ cơ bản thì thiếu: ví dụ như dao cạo râu không có, đến khi gọi điện thi nhạn câu trả lời: qui định thì không có trang bị ==> qua lạ so với chuẩn 4 sao - nhìu cái lặt vặt khó chịu khác nữa v.v.
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1 people find it helpful

Ho Thi T. N.
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9.7

/10

Reviewed 90 week(s) ago

I really like this hotel, it feels cozy, the staff here are friendly and enthusiastic, the indoor swimming pool is very convenient for my trip this time.
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nguyen d. l. k.
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10.0

/10

Reviewed 98 week(s) ago

The experience was great, I booked the lowest room. But when you check in, it's gone, so you upgrade to Deluxe Premium at no extra charge. Service attitude of staff is too good. 5*
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1 people find it helpful

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NGUYEN T. T. H.
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8.5

/10

Reviewed 102 week(s) ago

the staff is friendly and happy.. in general it is ok, the swimming pool is a bit small and the water is cold in the house
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Mss T.
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5.1

/10

Reviewed 106 week(s) ago

Phòng không cách âm . Quá ồn . không hỗ trợ khách hàng

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Accommodation's Reply
20 Apr 2023
Dear sister: Le. With the criterion "Serving with the heart", the team of Harmony Saigon Hotel & Spa always wishes to bring a great experience to all customers. This is definitely not the standard the hotel offers to customers. We hope that you will ignore it and the hotel is committed to giving you a different experience when having the opportunity to serve you again. Thank you very much and look forward to welcoming you back. Best regards. Jimmy Hoang ( Mr. ) . Operation Manager .
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Hoang H. T.
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8.7

/10

Reviewed 118 week(s) ago

Satisfied with the service of the hotel but I am not very satisfied with the hygiene. Dirty seats with needle tattoo, bed sheets stained with blood cannot be changed.
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Pham T. T. L.
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5.7

/10

Reviewed 135 week(s) ago

Service attitude is very good, breakfast is not diverse for 1.7 million / night, it is not worth the money!
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1 people find it helpful

Do
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9.4

/10

Reviewed 136 week(s) ago

In the room book, there is a room with 1 double bed, but when checking in, it is not correct. Asked the reception again, they said to share the bed, so I was not satisfied. Everything else is ok
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dang t. a. l.
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8.8

/10

Reviewed 137 week(s) ago

Hai long nhân viên phuc vui ve nhiet tinh

1 people find it helpful

Do Thu P.
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6.5

/10

Reviewed 138 week(s) ago

Khách sạn ở được, nhưng quá nhiều mùi cống

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Liên D.
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9.1

/10

Reviewed 156 week(s) ago

Very good service. Friendly staff. Especially the breakfast buffet is very delicious.
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2 people find it helpful

Tran H. Q. L.
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10.0

/10

Reviewed 160 week(s) ago

Been here 3 times and very satisfied . Friendly staff, nice clean room. There is water wellcome 👍
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2 people find it helpful

Anh Đ.
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8.5

/10

Reviewed 164 week(s) ago

Ok cảm ơn nhânviên kháchsạn nhiệt tình và chu đáo

1 people find it helpful

Tran H. Q. L.
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9.4

/10

Reviewed 168 week(s) ago

Nice service, I'll come back next time.

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TRINH Q. T.
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9.7

/10

Reviewed 169 week(s) ago

5 Xao Friendly and enthusiastic staff
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3 people find it helpful

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Nguyen T. T. T.
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8.5

/10

Reviewed 206 week(s) ago

Very good service, late checkout without extra charge, check-in has water and nuts which is quite ok. The breakfast buffet is delicious everyone.
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2 people find it helpful

ha minh t.
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8.5

/10

Reviewed 206 week(s) ago

I'm coming for the 1/5 holiday. the hotel is quite crowded.. the room is just enough, comfortable, clean. indoor swimming pool.
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5 people find it helpful

Thi Quynh Huong Nguyen
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8.5

/10

Reviewed 211 week(s) ago

Hotel có hồ bơi, ăn sáng. Phòng thoáng có cửa sổ to, có bồn tắm. Nói chung là ok. Nhân viên nhiệt tình. Mỗi tội là ăn sáng không có gì đặc biệt cho lắm

3 people find it helpful

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