Overall Ratings & Reviews Hampton Inn and Suites San Antonio Northwest/Medical Center

Great breakfast! Great customer service.

Staff was amazing

It was clean, my non smoking room actually didn’t smell like cigarettes like some other hotels. Only thing I dislike was the no mirror in the restroom.

It was dirty the restrooms smell bad the staff in the afternoon is rude the food is cold and just gross the potatoes where not cooked the sausage over dried, no creamer for coffee and if the was creamers there was no coffe theres so much construction going on people coming in and out of the hallways our door in room 429 the was no lock room 329 microwave was broken the laundry was also out of order the patio area for the pool was dorty and old ised towels everywhere the whole hotel is sad and i will never stay there again

My family and I stayed here for 3 nights. Teresa at the front desk was amazing! She was very friendly and made sure we had everything we needed. Breakfast was great! We will definitely be back for our other trips we have planned ahead. Thank you for making our stay comfortable and easy.

Hidden little gem! Very comfortable beds!

Very clean & quiet. I was offered what floor I would like to stay on. The lady at the front desk was very sweet & friendly. The room was perfect, the bed was super comfy. Also breakfast was good too.

I recently stayed at the Hampton Inn and had a great experience. The room was clean, comfortable, and well-maintained. The staff was friendly and welcoming, always ready to assist with any questions or needs. I especially appreciated the complimentary breakfast a good variety of options and fresh coffee available throughout the day. The location was convenient and felt safe. I’d definitely stay here again and recommend it to others looking for a reliable and comfortable stay.

Great staff and very clean. My only complaint is that there was no mirror in the bathroom.

Rooms are not good

Our room was extremely clean, defiantly will stay here again. Breakfast room was clean and even though the hotel had renovations happening, it was still extremely clean

Amazing staff, Clean hotel, Delicious breakfast!!!

Definitely wasn't worth the nightly rate we paid

Clean, nice and professional staff. Orlando at the front desk was extremely nice and gracious throughout our stay.

Great job

Was clean and staff were nice and friendly

Great one night stay. The breakfast was good! Can't beat the price.. if you're looking for affordable, clean, and comfortable, look no further.

Excellent service

Hotel was very clean & very comfortable! Good for the price. Breakfast was not great but other than that everything else was great!

Rooms smelled really bad