The Hotel staff on the front desk were rude and behaving very suspiciously regarding a booking which was allegedly erroneous on the Expedia bookings page. When I asked for the prints outs I was told I can’t get these as it mentions profits/commission details between them and Expedia. The food and drinks at the all inclusive Restaurant was average at best. General cleanliness was good and the waiters were polite despite take sometime in getting back with the item asked by the customer. The bar drinks had lots of wasps diving in and I witnessed the staff member take it out with his finger and handed the drink over, thankfully it was not for me! I would not recommend it to anyone! Total waste of money and time! I am surprised Delta Marriott has attached their name to this hotel.

Great luxurious end to our backpacking trip.

The rooms are dated but the hotel is ok I guess for the money paid outside areas are well maintained but the rooms are not cleaned so properly

Ants/bees/birds everywhere Staff not helpful just kept saying ok ok what room number and nothing was ever done about any complaint.

We had a fantastic stay and would highly recommend this hotel. The room was comfortable and well maintained, with daily cleaning that kept everything fresh throughout our stay. The food was excellent, with a great variety at the buffet, and we also really enjoyed the two on-site restaurants. The service was a standout, especially from Abde Samad and Mehdi, who were both friendly and attentive. The water park was a highlight and perfect for all ages, and having drinks available throughout the day was a great bonus. Overall, a brilliant experience from start to finish.

Great place for families with young children. Good selection of food at meal times.

Well to start i had a poolside room which to my knowledge i can walk out my room and be close to the pool. That wasnt the case i had a second floor room that if you look out the window you see the pool not even a terrace. Staff did help and for fee i upgraded to the ambassador room that had a patio and not far from pool. This hotel was nice and good staff but far from a 5⭐️. One small buffet for all the guest( food was very good actually ) but no variety, liquor you had some cheap gin, vodka, rum or wiskey. No brand names no variety at all. The pool was nice, but the bees were in clouds all over your drink and cloths. Ppl were fighting bees the whole time. Was it nice yes was ok, would i go back, no i wouldn’t. For a Marriott this was a step down. Wasnt horrible but wasnt the 5⭐️ its advertised to be.

The hotel and facilities were in line with expectations. The food provided for all inclusive was also very good. Lots of choice and plenty of times where food is available, There are virtually no periods where a selection of hot food was not available. Where to get drinks is unnecessarily confusing/changing. During the day its at one bar during the evening the same bar is chargeable drinks only. The staff and service is poor for the rating of hotel. No one comes to you at the poor for drinks. Servers constantly walk past you during meal times, you either need to tip to get some attention or constantly flag someone down. Needs improvement. I booked a family pool side room, assuming this would be on the ground floor with pool access. However this is not the case, I was given a first floor room with a tiny view of the pool, I raised this with the reception staff and he just said that it was a pool side room and that there were no family rooms on the ground floor. This was a clear lie as I saw families (with young children) going in and out of ground floor rooms.

The entire experience was amazing from check in to check out, we could not have been looked after any better. Everything was clean and tidy, the pool was clean and maintained brilliantly. Everyday there was new foods to try and we did not have a single meal we did not enjoy. Would highly recommend and are already looking at dates to go back next year.

Special thanks to: Salma Fatima Khalid Faisal in the bar area All staff went above and beyond

The staff and food were wonderful. We had a ton of fun at the water park and it was a wonderful way to start our trip.

Great hotel and really want to come back. Heated pool was brilliant, only issue it’s not very big and full of kids and I did come out smelling funky compared to coming out of the other pools I suspect lots of little kids may be peeing in the pool? Room was good, brilliant to have 2 sinks a bath and a shower and a separate toilet, toilet has a bidet but would be better to have a proper bum washer (Muslim shower) instead had all amenities needed, cleaning was good but basic. Balcony is a small one but good. Buffet is delicious something for everyone, but repetitive, lots of taglines and salads, always a pizza bar, wok station, pasta station. BBQ was great. Restaurants. Moroccan one brilliant and delicious and authentic tasting with brilliant service, don’t bother with the Asian one starters were good but the mains tasted like ready meals. Aqua park. Brilliant. I couldn’t see any showers which most Aqua parks have which is a shame. Lifeguards are everywhere but I did notice very often they were on their phones a lot, maybe because it was quiet when we went. Animation was good, we only discovered animation and party at the aqua park on the final night. This wasn’t advertised anywhere we just thought there was entertainment in the conference rooms. We did sleep early most nights though! Beautiful hotel, surroundings, trees, well maintained outdoor spaces and Riad style parts of the hotel. Stunning and luxurious feeling. Fantastic place for a family holiday!

Great hotel - really enjoyed our time here. WOuld come again. One question what was the scent in the lobby ? very nice.

Room was lovely, spacious and worked well for our family of 5. The staff are exceptional and the food was varied and offered vegetarians and picky kids plenty to choose from. The less good….the pools are either freezing or way too warm. Our kids were pumped for the water park but we ended up hardly using it because the water was too cold. There’s one heated pool which is so warm it’s like a bath - on warm days the kids were overheating in it. The inside spaces below reception are tired and smelled of damp. A few of our days were impacted by bad weather so events like the mini disco were moved inside to spaces that were just not fit for purpose. Overall we did have a lovely holiday and enjoyed ourselves, but we wouldn’t return to this hotel if we came back to Marrakesh.

The pools are fantastic

The main buffet was incredible for breakfast, lunch, and dinner. The private Asian restaurant was a large disappointment. Not one item we ordered was good. Drinks were not included. Highly recommend sticking with the buffet. There were only somewhat two heated pools. This resort is meant for hot weather and warm water slide water. There is not much else to do, but the grounds are beautiful and the service is wonderful.

Awesome. Will keep coming back.

Honest review, family of 5 kids 10 and under. Family room. Room: Broken toilet seat, ants in room, housekeeping done twice in 5 days. After housekeeping, room smelt of damp mop. Phone broken, just didnt work. Lift is dangerous, door closes. The single beds were extremely uncomfortable especially for children. Only water provided and hardly any tea and coffee. Cleaners would clean the staires and corridals in late morning with no signage, child had slipped. Reception knew of issues, No resolution. Swimming pool : only kids swimming pool was warm the Adjacent aquapark pools were freezing, unable to use even at 30 degrees temperature. There were lots of insects in the pool.The indoor pool came with a cost of 150dh for each person. Gym: Good facility, clean lot's of equipments. All inclusive: Not all inclusive, I dont drink anyways however can drinks were not included. The mocktails were just kids juice with syrup. It was awful. Nothing spectacular. There were no snack bars unless you paid. Only set times available to eat. Nothing else close by to even buy snacks. There was always an extra cost even for ice cream. Le Fez restaurant: lovely food, 1 visit for stays over 3 days. Food was great, staff were lovely. La Torque: Waiter was lovely and attentive, food was good. Entertainment for kids: found nothing other than Mickey for 30 mins in the evening twice. Otherwise terrible nothing at all or not great for a resort that is 5*. I won't be returning unfortunately.

Great staff. Family hotel, safe, lovely food.

A lovely short break at the Eden Andalou Hotel - staff very friendly and always greeted by a smile - special call outs for bar staff Ali and James and entertainment Pidro, so much fun Accommodation and pool areas very clean Food was a mix of traditional Moroccan as well as salads, pasta, etc Hotel is about a 20 mins ride away from Marrakesh where the hotel offers a free shuttle Overall would recommend