Overall Ratings & Reviews Holiday Inn Express San Jose Forum by IHG

This property was very convenient for my needs. Lots of dining options within walking distance. Uber was readily available for transportation. The staff was very polite and hospitable.

Great location

Great location

Clean and well maintained property.

No airport shuttle

There was a street light by my window but everything else was great.

Great location and Bilingual Friendly Staff!

Perfect

Great place best location and great stuff

All good

Un hotel recomendable. Con personal atento y amable. La zona del desayuno muy bonita y un desayuno completo. Las habitaciones están muy bien para el precio que tienen.

I got confused at booking I wanted the airport Holiday Inn but this one was close to good food and a nice mall. So it was worth it.

Overall the hotel was pretty good, but the breakfast was not the best, and the access cards failed a lot, so, we had to go to the counter to get them reprogrammed.

Good hotel but WiFi in my room didn’t work despite I did the claim in the reception

I don’t really leave reviews for hotel, but this experience was really not good. Only one staff at reception, she’s really taking her time doing checkin although people were in line waiting. Each check in took her like 10-15mins. She put us in room 315, which was the worst hotel room we ever experienced! The room is right behind the elevator, we could barely sleep at all as the elevator runs, very loud right behind your head though we put earplugs on. And there is a LED light shine into your room, with the light sheer curtain they have, our room is like put light on all night. Do not let them get you checkin room 315! We request to change a room, they put us in 136, it’s quite but toilet won’t flush properly! You have to manually turn on the water to flush or the water in the toilet will run nonstop! All the rooms have a sheer curtain, basically won’t block any light, the room will be bright light since 5-6am. If you are a light sleeper or sensitive to the light in room, you either wear an eye cover or just don’t go to this hotel.

Great

Great facility. Lovely spot for breakfast outside. Yummy food

Clean and easy checkin.

We had to use hair dryer and iron to dry our wet clothes, shoes, etc. Both worked very well and for a much longer time than I though they would. It was probably the least expensive hotel in Costa Rica for us and yet a great experience overall.

Nos gustó ubicación y el hotel en si, bien cuidado y lindo. El desayuno es bueno pero algunos días tenían problemas en el sentido de que se acaba rápido y no alcanza para todos.