We had a flight cancellation and messaged the hotel via hotels.com to inform them that we would be arriving the next day and not to cancel our booking. When we arrived the man on reception spoke no English and we were lucky to have our daughter to translate. He offered us a room (not as good as the one we booked). We were then charged again as he said they had not received the money from Hotels.com. The swimming pools were closed for maintenance. The only room they could offer was in the basement, the bathroom was scruffy and in need of maintenance and the room was stinking of cigarettes. The hotel was very dated. We didn’t stay the night and asked for a full refund. Very disappointed.

Spacious room, awesome breakfast with a stunning view, comfortable common space, mostly friendly staff, and terrific location. However, the hotel is def rundown as stated by other guests. It was clean but outdated, in need of paint job, etc. but clean.

Our hotel stay was lovely. The room was large and well equipped and the view from the balcony was awesome. Breakfast was varied and plentiful. The restuarant menu although small is also very good. I found all the staff very helpful and obliging . The only downside of our stay is that the hotel pool is closed (which is notified in advance ...seasonal pool) but as the temperature is 26/28 degrees it seems ridiculous that they dont open it. Additionally what we didnt realise is that it also means all of the outdoor area is closed. They really are missing a trick as bar/lunch sales would be much higher if the outdoor areas were open. Saying all this, we still had a wonderful stay and would come back

The view from my room at sunset was spectacular. I was only there overnight due to a layover on my way home from Málaga. The young lady that checked me in was kind, attentive and helpful. The next morning when checking out the attendant was asleep on a lobby sofa which caught me off guard.

A beautiful, clean and good value hotel with large, spacious rooms offering stunning views over Melilla. The breakfast, which was included in the price, was generous and the pool is a great asset. Most of the staff were friendly and helpful, particularly with our broken Spanish. The rooms could do with a refresh, notably there's no ventilation in the bathrooms. Be aware that the hotel sits atop a hill so is a short but steep walk from the city centre and beaches. As an additional note, we found Melilla to be extremely safe, calm and friendly, but make sure you’ve learnt basic Spanish as a minimum as very little English is spoken here. Overall, apart from a few minor issues, we had a very pleasant stay and would highly recommend this hotel.

Was ok, old hotel, would have been great years ago. The pool is only open for short periods of time, breakfast was Ok. Air con was ok but did not get the room super cold. Staff were friendly and the Waiter staff were great.

Excellent location- Pretty good review except the coffee service in the breakfast. It’s a headache to use the machine. American coffee should be provided!

We had a lovely stay at Parador de Melilla. The staff were exceptionally attentive, friendly, professional and helpful. The rooms were spacious and very clean, excellent attention to detail. Buffet breakfast was varied. There was a lovely pool. The Hotel in general has a very Grand vintage feel for affordable prices

The hotel is deteriorating Year over year. This year, it is in a bad shape. The aC was off when we checked in, the room Temperature read 33C on the fifth floor room, we turned the AC on at 15:15 and it ran for 7 straight hours but the room was still steaming at 29C. We asked to change the room at midnight and we moved the bags from 5th to 2 Ms floor one by one, they don’t have a bellman cart to help guest Nice their luggage. Bathroom was dirty with heart everywhere. The floor floor tile is cracked and looks dangerous. The only reason we picked the hotel is the pool.

The pool was nice and it was quiet!

Cigarette smell and hotel is ran down now. Mold in bathrooms, chipping paint from the balcony rails.

On a hill overlooking Melilla harbour, the fortress and the art nouveau and art deco areas, the Parador is a quaint throwback to the 1930s when it was built. Food is good and service excellent for lunch or dinner with local Meliilan dishes which blend Moroccan and Spanish influences.

Perhaps in need of modernisation the Parador offers all you require for a one or two night stay. Meal times are limited with breakfast 8am to 11am not convenient for an early start. The cafeteria is shown to offer food though out the day but that wasn’t my experience. The view is amazing over the town both day and night.

El Parador está en lo alto de una pendiente que da al área céntrica de Melilla, a la cual se llega en 5 minutos. Si bien el hotel tiene sus años, y se nota, está bien mantenido, limpio, ofreciendo una estadía cómoda. No pude disfrutar mucho de sus instalaciones, pero sí pude ver que el personal -que está las 24 hs disponibles en la recepción-, es muy amable, y tenían listo mi check-out y mi taxi a la hora indicada.

Melilla, hidden gem, pleasant golden sandy beaches and soon to be world heritage site. The tapas bars are fantastic and offer excellent vfm.

The hotel was good, room is of descent size. Swimming pool is a bonus. Very close to town. Going up the hill to go back to the hotel was fun. Breakfast was very poor and can’t compare to the one at the Tryp Puerto. There was nothing offered except cold cuts, cheese and juice, some bread and pastry. No eggs.

Clean. Safe. Credit card system did nit work for 2 cards three times. A Factura was also not available as receptionist said it would take him too long!!! Check is was grrat. Check out could h ave been a lot better.

good value for money. everybody friendly. food was good. hotel is clean, but a little faded. only complaint was i wanted to sit outside in the sun for a couple of hours. no chairs. i did borrow a chair with the help of reception. however, i was locked out by mistake and had to hammer on the door to get in the building.

Hotel in need of a bit of TLC. Up a steep hill from town centre. No terrace and bar inside in a dark corner. Odd opening times for pool. No water one evening and no hot water the following morning. Staff very friendly and helpful.

The staff: reception staff, room service staff and restaurant staff were all great. The hotel overall though felt to be quite old and run-down. My room in the hotel felt to be quite dilapidated. In particular, my room had a defective electrical socket (broken) next to the bed, it had wardrobe doors which did not close (defective catches) a fridge cover door which did not close (defective catch) Some floor tiles were broken, and generally furniture surfaces were quite scraped and to be honest very disappointing. I had booked 3 days half-board and despite the good service, I felt that the food quality (for half board) was very disappointing, considering the extra cost as well. Overall, it might take some effort for me to re-visit this hotel.