8,2
Very Good
From 556 reviews
Cleanliness

8,2

Room Comfort

7,8

Location

9,0

Service and Facilites

8,2

Traveler Reviews Hotel Augustus

Number of reviews per page
20
40
Top reviews
Jane
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

4 night stay for leisure. Staff lovely, entertainment team really work hard. If I had to put a negative on anything it would be at breakfast I would have like more fruit like grapes, strawberries and mixed fruit cut up ready to eat. My husband was delighted with the hot food. The only other small criticism would be that I was not able to swim in the pool as it had no area roped off for swimmers and was pretty packed. However I should have checked this out before booking. Overall we were happy with our stay here.
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Karen
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We absolutely LOVE the Augustus Hotel - this is the 2nd time we've been (and my Mum and Dad stayed over 30 years ago). it's perfect! I can't say anything wrong with it. The location is wonderful - RIGHT on the beach! The staff are great - the rooms.. the breakfast... everything is first class! We'll be back soon!
Donna J
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent stay. Everywhere is kept clean.beds super comfy.as was our room. Plenty of choice for food and the staff were very efficient, nothing was too much trouble, the outside areas are very pleasant with a nice pool.we thoroughly enjoyed our stay. This was our second time at Augustus, and we wouldn't hesitate to book again
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Zamira
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Right on the beach was the cherry on top for us.
Michael
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

To start with, the staff and communal facilities of the hotel were lovely. Staff were very helpful with questions about local knowledge, how to get around, booking taxis etc. The bar areas, restaurant, outdoor pool and bathrooms were all in very good condition, all clean and well maintained. The bedroom we had was on the first floor, overlooking the front of the hotel and a main road. The room was tired, and in need of a renovation. The walls had marks and paint chips, cupboard doors were hanging loose and in our room the air conditioning unit appeared to have come away from the ceiling slightly. The aircon itself took a long time to make any difference to the temperature of the room which led to us leaving the balcony door open and having to listen to traffic. The bathroom in the room appeared to have been refreshed more recently than the rest of the room and was in a much better condition, however some of the grouting in the shower was discoloured. The beds were two singles pushed together on a relatively loose frame which moved quite a bit leaving a gap in the middle which got larger through the night. On the whole, the stay was pleasant however there are definitely areas that need addressing. Communal facilities were definitely worthy of 4*, but bedroom was not.
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Tony
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Check in was quite slow but the staff were all lovely, I look forward to returning.
Vanessa
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very busy hotel and difficult to arrive and check in. Great location beachfront area.
Verified traveler
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

not so amazing, very loose interpretation of full board as we needed to pay for water during each lunch and dinner and it wasn't a market price. Not to mention no wine nor beer free for meals which was disappointing for the Span. The location was great, staff at the reception helpful and food good. But the paying for drinks like water was really disspoining
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Patricia
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Friendly helpful staff. Thank you so much
Slawomir
8,0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Hotel clean and well-kept, cleaning ladies very nice. only one observation hotel staff should know English at a communicative level, especially waiters
KATHY
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The hotel was rated 4* but seemed more like 3. Although, the beach was accessible the town was a little dirty. Lots of litter on the streets. The Airconditioner couldn’t make our room cool enough, although, it did work somewhat. The staff was good.
Karen
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

I've just returned from a 3 day trip from Manchester to Cambrils/Salou, and we absolutely LOVED the hotel. My Mum (82yrs old now) and I have been coming to Cambrils for years (around 50 years!) and we always love it. The hotel is perfect! The location is ideal for anyone who doesn't want to walk far to the beach, local shops, restaurants - everything! There aren't nightclubs etc in this area, so may not be ideal for younger adults - but if you want the nightlife then it's close (taxi or bus, or walking) to the hustle and bustle of Salou Centre. We absolutely loved it. And will be back. The staff at the hotel are fabulous. We loved the Grease night this week - the entertainments team have worked very hard on it. It was fabulous. The restaurant staff are great too - very hard working, and the food (we only had breakfast) was delicious, and plenty of it. We will be back! Gracias.
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Vladimir
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Very nice beach. It’s a family resort.
Hannah
10,0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Part of a longer trip. Had booked a night at the hotel full board. Great value for money. Wish stayed longer. Sea is accessible from the hotel gate, nice and clean beach. Would note that you get charged for drinks/water at lunch and dinner. No poolside towel hire Available and you are not allowed to take room towels to the pool or beach.
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Adriana
icon-Leisure with Children
Leisure with Children
8,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The staff where friendly and good options were plenty. Pool is in the smaller side but being closer to the beach makes it good too. They leave the fire exit at the end of the corridors open during the day for ventilation, which is a huge health and safety hazard, the staircase is right by the doors and it is so easy to fall off. I was travelling with small kids and that made me feel so uneasy!
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Yasmin
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

This review details a nightmarish stay at a hotel booked through Expedia. The experience was so bad, it ruined my entire long weekend getaway. Here's a breakdown of the issues: Rude Reception: Upon arrival, the receptionist was unhelpful and unfriendly. Missing Amenities: This supposedly "four-star" hotel had no beach towels available, which is a basic expectation. Unclean Room: The room was dirty upon check-in, with unclean bedding and ants on the floor. Even no locker available Expedia's Useless Customer Service: After contacting Expedia regarding these issues, I spent a frustrating three hours getting nowhere. They couldn't reach the hotel or resolve the problems. Beach Woes: The beach, advertised as relaxing, was overcrowded with vendors and had no available seating despite having umbrellas. Overrated Hotel: This hotel honestly deserves a zero star rating, not four. The only positive aspect was the decent lunch and dinner options, but everything else was a huge disappointment. Unprofessional and Unhelpful: Having to spend my entire vacation contacting Expedia for solutions was unprofessional on both the hotel's and Expedia's part. Avoid This Hotel and Expedia! This is my second terrible experience with Expedia. Their customer service is subpar, and I will never use them again. Please consider this review a warning to potential customers. Look elsewhere for a relaxing holiday!
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Tatiana
10,0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Мені дуже сподобалась в цьому готелі, все було супер, і персонал, і їжа, і сам готель.
Justyna
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

o
Gerard
10,0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

The hotel really looked after 3 elderly women. Well done 👍
Suzanne
6,0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Na
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