Very quaint and friendly. They have a history of serving celebrities in a low key, helpful manner. Great location in the historic old town.

Beautiful hotel w excellent service.

Stikliai have always been a signature Vilnius’s hotel so we had very high expectations for this 5* place. And its still has a very lovely lobby and restaurant as well as location is amazing for tourists. However, everything else was disappointing. First of all, reception staff was average. They did not provide us any information at all, neither about food, wifi, other available services. The only fact they cared about is to make us wait for extra 40 minutes as our room was not ready and they promised we will get upgrade. And we did not :) . Also, rooms have the worst soundproof. We were awaken few times each night and morning by people chatting in the corridors. You can hear every sneeze and every whisper. But the most awkward thing you definitely do not expect from 5 star hotel is their penniy-pinching. They only provided water to the room for the first night and never filled it again. There were no other perks provided (in other hotels they can give you chocolates or wine but not here) and their minibar was insanely overpriced. Honestly, will never come back. There are many more better options around

The hotel was very nice and as advertised. The staff (especially Andrius) were fantastic. Thank you.

Excellent location in the old town, welcoming friendly informative reception, superb breakfast. A nice touch at breakfast was the birthday cake and candle on my husband's birthday. Extremely enjoyable stay.

This is the only place I stay visiting Vilnius! Everything is perfect. And the staff is super friendly and welcoming!!

The hotel itself is very nice and the service is impeccable. I was put in what was referred to as the attic with a VERY pitched ceiling. I hit my head at least 7 times and ended up with bad headaches. It was room 414. Given that the hotel was quite empty, I do not understand why they could not have given me a better room.

Amazing Staff! Amazing Breakfast! Amazing place!

We had a lovely stay, capped off by finding our hotel was a feature on one of our walking tours! It's a very iconic hotel, in an excellent location. Staff very friendly. Our room had a sloping ceiling which was a bit awkward for a tall person. The pool table in a beautiful room is a nice touch. Breakfast was very good - both buffet and from menu.

Good staff at check in very polite and professional

Hands down the best place to stay in Vilnius!

Perfect customer service! The hotel location is the best. The hotel itself is piece of art with a cozy spa. Excellent and supportive staff. Will come back here again and will strongly recommend to my friends!

Great location and staff. Some facilities and services did not work as planned.

The hotel is amazing! Firstly, you smell it. Secondly, greeted by friendly and professional staff. The hotel is so beautiful, the photos don't do the justice. My deluxe double room was spacious and comfortable. The bathroom was huge and very pretty, I'd love to have one like that at home. TV is not a smart one so we could cast from the phone and mattress wasn't to my liking. The breakfast buffet had a poor selection, but at least has hot menu to order, which is nice. We used the pool and sauna privately, which was nice. Averall, I enjoyed the stay and would be back.

We had an amazing time in Vilnius, the hotel was clean and well-equipped. The receptionist was helpful and made our stay a joy. Thank you

Great place as always Staying there every time when in Vilnius Every one go above and beyond for us Thank you and see you next time

Wonderful hotel superbly located. Great staff.

Service through out and at all levels of the hotel is 10 stars. The staff goes out of their way to make you comfortable, happy and well informed. Breakfast is amazing. Location is walkable old town. Value is excellent. You WANT to stay here.

Very good recommendation and the reception staff are very friendly and helpful

We very much enjoyed our stay. The staff were brilliant- always helpful and accommodating. They found us a kettle (it's more of a coffee than tea country!) and gave us fresh milk whenever we asked so we could make a proper brew in our room (we took our own tea bags). Breakfast was lovely - large selection. We tried the 'breakfast sausage' - turned out to be hot dogs which was a suprise! Pastries were amazing - we think they come from the bakery next door. Location is great - right in the centre of the old town, but not right next to louder cafes and bars. The building itself has a lot of character - not a modern, glass and steel place. So expect low ceilings, dark wood and old furniture. Room was large, clean and bed was comfy.