The hotel is on the outskirts of Bad Kohlberg. Good English is spoken (and bad German tolerated generously) by helpful, courteous and friendly staff. The restaurant is good, and reasonably priced. The breakfast is INCREDIBLE. Expect to take a good hour or so feasting. The pool and sauna are good, though a little tired looking. The decor is generally a bit tired.
It was a last minute reservation so I think perhaps our room wasn't cleaned, or not cleaned thoroughly. Certainly glasses were dirty but most unpleasantly there was urine on the back of the bathroom door. We were set up for camping so I just cleaned it up and really, I don't blame the hotel for the behaviour of the previous occupant and the back of the door is easy to miss.