When we first checked in, the front desk attendant told us the air conditioning was not working and that we could decide whether or not we wanted to stay before we checked in.
This is not a last minute decision I was expecting to make. They said it would likely be fixed the next day, that would only inconvenience us for one of our 3 nights and we decided to stay. However this was just the begging. The room stunk. The bedding stunk. Only to be described as a mix of body odour and old food. Shower was dirty with a used wet cloth in the middle of the floor. There were many bugs in the room and the bed my son was staying in. The linens were not clean, we all got rashes and my wife got pink eye from using them. The staff was unfriendly and so, I was hesitant about raising any of these issues with them. Lastly, food options are absolutely terrible and what they do have is grossly overpriced. Since the condition were this terrible we also, had to go offsite for water, as bottled water is banned from the Niagara college properties.
Don’t think you’re saving anything staying here. Save your sanity and sanitation by spending a few more bucks anywhere else.
