Overall Ratings & Reviews Hotel Excellency

Hotel has been modernised, and very centrally situated in business area. Great for a day or so but rooms are a bit small for a longer stay. Restaurant meal selection is quite limited but are well priced. This is a two and a half star hotel and is good value for money, and the staff are exceedingly friendly and helpful.

Ok for 1 night stay. Room is small and beds are smaller. ....awful view outside the window....water tank and dirty surrounding...

The room and Toilet were clean.Friendly staff.The problem i felt was they charged extra for the mineral water which was in the fridge at the deluxe double room.Other than that everything was very good.

hotel was good and centrally located

Its a nice cozy Hotel off the M.G.Road.

Stay was comfortable.

very good

The only plus point is very near to Ernakulam Railway Station.Buffet breakfast for Rs 140 is useless.Not too many varieties.It is better to search for food in nearby hotels.I never seen a Registration form like that anywhere in the world.They are asking question in the format like this who are staying with you? Name of the accompany guest and relationship with accompanying guest. THIS IS AGAINST THE LAW OF THE LAND. THR HOTEL HAS TO CHANGE THE FORMAT.OTHERWISE SOMEONE CAN RIGHT TO SUE THE HOTEL. THE STAFF ARE FRIENDLY. CHECK IN AND CHECK OUT IS FAST. ROOM IS AVETAGE. THEY PUT BIG DOG IN THE BACK SIDE. IT IS BARKING ALL THE TIMES.

Stay was good. The only thing which was not okay was the smell of paint from the room that I was staying. It was a slight discomfirt , overall experience was good.

Hotel Excellency is a hotel ideally located for a trip to Cochin. It is just off MG road. The management is extremely professional. The rooms are clean and very well maintained. The best thing about the hotel is its service. The promptness with which they responded to each and every request was indeed commendable. There was assistance within minutes of making a phone call for whatever you need. It is a wonderful choice if you are looking for fantastic service at good rates.

I stayed at this hotel on 28th,November to 29th, November, 2014. This is most reasonably priced hotel in Ernakulam, having all required facilities for the customer care with decent staff & proper service.What else a person requires.I liked the hotel and will again stay there in my next visit.

i had been to excellency in march 2014 for family vacation, though we had clearly book 2 adult + 1 child,and also paid extra accordingly--but the room offered to us was too small, and it was hard to accommodate four peace of luggage, --hardly space left to move around..Then there is no space for extra bed --even though it was not high season- the staff hardly care to ask for a proper spacious family room ..had to crumble on the so called big bed- in small room- with my child fighting for space to sleep properly ..if you exhaust of all the nearby option- then only think..May be good for business travel but not for family comfort..

We were travelling through to visit chottanikkara temple and stayed over here. It was a good and comfortable stay. No hassles.; did not try the restaurant as we were veggies. Would certainly recommend for a comfortable stay. Bala

I stayed here while traveling and as a westerner found the hotel really good. Staff were very friendly and helpful, food in restaraunt was great. Convenient to town train station, park and lots of shopping. My train didn't leave until 9:30pm and I was able to stay in my room until after 8 which was great. I didn't get the a/c room, but the fan worked wonderfully.

Overall ok but for breakfast not very good and same old things every day

The room was OK. Since we used the hotel just for transit, it was OK. But if you are planning to stay in the hotel, I would not suggest the hotel. The service was good, but you have to ask for every service. The room service menu was also not available in the room. Food was good. Restaurant service was good.

Great value and location for exploring Cochin before catching flight out - management very helpful - clean, A/C dining room

Great value - management and staff very helpful- on site dining room very clean and reasonable- only 40 minutes from airport

Excecellent Hotel. Comfortable stay. Friendly staff. Nice food.

I may be only giving an average score to this Hotel, but I am certainly not intending to be negative. I don't have any other experiences in Kerala to compare with. The breakfast buffet is average and the rooms are standard, clean, yet perfectly acceptable. I think it is probably good value with respect to the cost. I had a non-AC room.