Ameristar Casino Resort Spa Black Hawk

Explore Ameristar Casino Resort Spa Black Hawk
8,4
Very Good
From 2.383 reviews
Cleanliness

9,0

Room Comfort

8,8

Service and Facilites

8,4

Traveler Reviews Ameristar Casino Resort Spa Black Hawk

Number of reviews per page
20
40
Top reviews
Maria
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I wish kids could be allowed in the pool a little later, otherwise always have a great stay
Justin
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great variety of slot machines!
Linda
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Besides being locked out after 11am and having to go to reception to get new card access to room, everything what great and enjoyed our stay. This should be mentioned that if u don’t check out by 11am u have to get your card reactivated or u can’t get back into your room. Dislike food at fire kitchen but food at Jinya was good but service is slow.
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Barry
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We enjoyed our visit there. I’m sure that we will be back soon.
Jonathan
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel is getting pretty dated. Bed was extremely uncomfortable. Toilet barely flushed - and thr floor i was staying on was definitely having plumbing issues.
Tyson
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

nice
Travis
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Don’t believe these fake 10/10 reviews. Those people are out of their minds or bots. The manager should NOT be working in hospitality, she was the absolute worst. Our check in took her 30 mins and we were the only people in line. I’ve stayed here before and usually it’s very fast and friendly. The room seemed clean but why is my skin still itching a week after my stay?! The elevator felt like it was going to break, making strange noises, scary! The parking was a nightmare with cars parking over the lines with many guest complained about door dings on yelp. TIP: Park on the roof I’m never staying here again.
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Travis
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The check in lady was rude. She was the manager, and I guess she was having a bad day. She made the check in process very unpleasant. Not to mention the room was dirty, the towels were dirty. My skin is still itching after a week. Never going back there again!
Marisa
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was very clean and spacious. Only reason I didn’t give it a 5 star is because house keeper came knocking at our door 2 hours before our check out time
Carolyn Lee
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Property was very nice - except for check-in - the staff was very helpful. I had called to inform them that I would be a late arrival. Unfortunately due to airline problems I was two hours later than anticipated - arrived a little before 3:00am. The desk person was initially uncooperative but was able to eventually to get my reservation and room available for me. After a stressful day not what a traveler needed. If I visit Blackhawk again I'll probably make different arrangements.
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Julie
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved our stay!
Zoulfikar
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Just wonderful place !
Virginia
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Extremely beautiful rooms and fantastic bathrooms really clean. Needs more public bathrooms on casino floor and it needs a gift shop. Very expensive spa
Patrick
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was beautiful
Markus Johannes
icon-Leisure
Leisure
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a wonderful stay!
Ramsey
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My family had a lovely time!
Rocco
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a great stay but the dinning options were poor. Not enough choices and what was available wasn’t very good. We ate at the Monarch the following day and had a great breakfast.
Melanie
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the location and visiting Central City.
David
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Well kept property. Great gym and pool area. Only issue I can mention is poor directional signage in parking garage for finding exit (located on the 5th? Floor).
Phillip
icon-Business Family
Business Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome stay, but the way finding could use more work. Hard to find the valet and lobby when unloading and loading plus no baggage carts. Need more.
Number of reviews per page
20
40