Staff went out of their way to take care of us. Frequent visitor here. The Spa is amazing and the rooms are so cozy. Located right in the heart of the city.

The room was very clean and the staff was excellent Really enjoyed the location

Great location, walkable to great shops and restaurants in the Inner Harbor and Government St. Kind, welcoming, helpful staff. Love the relaxing atmosphere when you walk in the main lobby area and the koi pond inside surrounded by plants is really lovely. Room was very clean and spacious and the kitchenette had all the needed essentials for cooking (or heating up) a simple meal. Our room was rather warm (even with the heat turned all the way down so it wouldn’t switch on), so we very much appreciated that there were Dyson tower fans in the bedroom and living area and windows that we could crack open for fresh air. Definitely will look at staying here again next time we’re in town.

Friendly staff, beautiful room with everything you need… truly feels like a home away from home. Cozy & beautiful… one of my favourite places to stay.

We loved this hotel. It was close to everything. The fireplace made me feel so at home. I loved the deep soak in the tub. We will be back.

Great staff, room was wonderful and the amenities were top notch.

Best pool I’ve ever stayed at!

Enjoyed the facility but the street noise was loud. I understand options for quieter rooms are available.

Everything was spectacular

Rooms were great and service was excellent however there is an issue with silverfish that both rooms had. Our friends in a different room saw large silverfish in the bed linens and bathroom, and our room had them throughout the kitchen and bathroom (due to a hole in the tile) which made us feel very uneasy throughout our stay. Both our rooms washer/dryer combo unit was not great and regardless of how long it ran for it’d still remain wet. Apart from that the staff were attentive and helpful, and the property and view itself was beautiful.

Staff is very helpfull and hotel is everything it promised to be.

They take care of their guests, and the rooms are big and great for families of 4 or more. Great kitchens to cook in

It is a clean, modern hotel with nice gym and swiming pool.

We were put into a room for disabled people despite being able bodied and not having requested this. There was only one nightstand, access to the bed was poor. There was only a small wardrobe and no chest of drawers or extra chair. In the bathroom the showerhead was low rsu,ting jn my husband to hit his head. There was nowhere to hang your coats. We requested at least a second night stand to place phone and waterglass on. That request repeatedly was jgnored. Requests to change rooms were ignored as well. Staff were friendly, but could have been more helpful and accommodating. I have stayed at this property three times before this visit. And always been happy. This really was very poor and I am seriously thinking of not returning to this property.

It was great

Outstanding staff at every level

Walkable to all downtown, lots of restaurants close by, friendly staff, clean and lots of amenities. Great stay!

Very welcome front desk, room is very clean.

Everything was thought of to make our stay perfect. Great, well equipped kitchen, bathroom, bedroom and living area. Some confusion aboyt charges which was uncomfortable.

Was an amazing stay !