8,4
Very Good
From 199 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,1

Location

8,6

Service and Facilites

8,3

People often mention about Muong Thanh Luxury Song Han Hotel
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Ambiance (3)
Room Space (3)
Taste (3)
Variety (3)
In-house Restaurant (3)
Family Friendly (2)
Bathroom (2)
Hotel Area (2)
Distance to City Center (1)
Surroundings (1)
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Traveler Reviews Muong Thanh Luxury Song Han Hotel

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Customer reviews
M***I
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 day(s) ago
Muong Thanh is very affordable and has stable quality in the provinces.
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Accommodation's Reply
28 Jul 2025
Dear Guest, A warm greeting from Muong Thanh Luxury Song Han Hotel. We would like to thank you for choosing the hotel as your destination. You were satisfied with the hotel service during your stay, and are proud that the staff enthusiastically supported and brought you a complete experience at the hotel. We hope that in the near future we will have the opportunity to welcome you again at the hotel. Once again, we sincerely thank you and wish you a pleasant day. Best regards, Le Thi Xuan Thao Hotel Director
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b***a
icon-Staycation
Staycation
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10,0
/10
Reviewed 3 week(s) ago
Big room, big bed, cheap price, delicious food 🫶🏻🇻🇳
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Accommodation's Reply
16 Jul 2025
Dear Mr/Ms , Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel. It truly is a pleasure to have you stay with us at our hotel Mr/Ms Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang. Gratefully yours, Mrs. Le Thi Xuan Thao General Manager
Dinh T. T.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 16 week(s) ago
Convenient location for traveling to many places
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4 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Sir/Madam, Warmest greetings from Muong Thanh Luxury Song Han Hotel. We would like to thank you for choosing our hotel as your destination. You were satisfied with our hotel services during your stay, and we are proud that our staff enthusiastically supported and brought you a complete experience at the hotel. We hope that in the future we will have the opportunity to welcome you again at our hotel. Once again, we sincerely thank you and wish you a pleasant day. Sincerely, Le Thi Xuan Thao Hotel Manager
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q***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 19 week(s) ago
Very good, will come back and recommend to friends.
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2 people find it helpful
Accommodation's Reply
26 Mar 2025
Best regards from Muong Thanh Luxury Song Han Hotel. We would like to thank you for choosing the Hotel as your destination. You are satisfied with the hotel service during your stay, and are proud that the staff enthusiastically supported and brought you a complete experience when staying at the Hotel. We hope to have the opportunity to welcome you to the hotel again in the near future. Once again, thank you very much and have a nice day. Best regards, Hotel Management.
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P***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,6
/10
Reviewed 23 week(s) ago
Booked a room with a city view but received a view of the entire rooftop of the people, while I had called to ask before booking, the staff said to follow the notes when booking but the room view was really bad, the room was spacious but felt old, didn't think the hotel room was more than 4 stars, not worthy. There was a glass window but couldn't open it. On the first day of checking in, I encountered a security guard with uncivilized behavior, losing points right from the start.
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4 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Customer, Thank you for trusting and using the services at Muong Thanh Luxury Song Han Hotel. As discussed directly over the phone, the Hotel is very sorry for letting you have an unsatisfactory experience at the Hotel. The Hotel will try to improve the quality of service and facilities. At the same time, remind the security of the partner to pay more attention to guests staying at the Hotel. The hotel looks forward to welcoming and serving you again in the near future. Thank you, Hotel Manager Le Thi Xuan Thao
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Nguyen N. H.
icon-origin-TRAVELOKA
6,8
/10
Reviewed 25 week(s) ago
The hotel wifi is terrible. Full of bars but can't load, very boring compared to general standards. The breakfast is monotonous.
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1 people find it helpful
Accommodation's Reply
07 Feb 2025
Dear Customer, Best regards from Muong Thanh Luxury Song Han Hotel The hotel would like to thank you for leaving a review of your experience while staying at the hotel. The hotel staff will try to improve the quality of service and facilities, and hope to serve you on your next stay. Thank you very much Mrs. Le Thi Xuan Thao - Hotel Director
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G***t
icon-Transit
Transit
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9,1
/10
Reviewed 38 week(s) ago
Need to change the room advance payment service
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3 people find it helpful
Accommodation's Reply
13 Nov 2024
Dear Brothers and Sisters First of all, thank you for choosing our service and for your comments. We are sorry to hear about the problems you experienced during your stay and we are disappointed that we did not meet your expectations. Our hotel would like to acknowledge your feedback and will work with relevant departments to find ways to fix the above issues. We hope that on your next visit to Da Nang, our hotel will have the opportunity to welcome you and your family to demonstrate that the things you have commented on have been improved effectively and promptly. Thank you very much and have a nice day. Sincerely, Le Thi Xuan Thao Hotel Manager
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T***g
icon-origin-TRAVELOKA
9,7
/10
Reviewed 54 week(s) ago
Good, the room has an ancient style. Personally, I prefer modern rooms.
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1 people find it helpful
Accommodation's Reply
24 Jul 2024
Dear Customer, First of all, we would like to thank you for choosing Muong Thanh Luxury Song Han Hotel as a destination for your trip. We really appreciate that you took the time to share your feelings during your stay regarding the quality of service at the Hotel. We and our staff are very happy that you have found satisfaction and comfort while staying here. Once again, thank you for your comments. We hope to have the opportunity to welcome you in Da Nang. Best regards, Le Thi Xuan Thao Hotel manager
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T***u
icon-Business
Business
icon-origin-TRAVELOKA
8,7
/10
Reviewed 54 week(s) ago
Poor wifi, basic TV with no internet.
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1 people find it helpful
Accommodation's Reply
18 Jul 2024
Dear Brothers and Sisters First of all, thank you for your comments. We are sorry to hear of the problems you encountered during your stay and we are also very disappointed that we did not bring you the satisfaction you expected. Our hotel would like to acknowledge the feedback and will work with relevant departments to find ways to fix the above issues. We hope that on your next visit to Da Nang, Muong Thanh Luxury Song Han Hotel will have the opportunity to welcome you and your family to be able to prove that we have effectively improved what you have commented on. and promptly. Thank you very much and wish you a nice day. Best regards, Le Thi Xuan Thao Hotel manager
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Tu Nguyen
icon-Leisure
Leisure
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7,0
/10
Reviewed 57 week(s) ago
Everything is good, but the glasses to see the view are very dirty. I can't see or take pictures. I hope the hotel will fix it so you can come back on July 13.
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4 people find it helpful
Accommodation's Reply
27 Jun 2024
Hello Guest Tu Nguyen, The hotel would like to thank you for taking the time to share your feelings about your stay at the hotel. We are very happy to read the positive feedback from you. We would also like to accept any unnecessary problems and offer solutions to improve service quality. Thank you once again for sharing your thoughts and we hope to continue to receive your support in the near future. Best regards, Le Thi Xuan Thao Hotel manager
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P***m
icon-origin-TRAVELOKA
9,7
/10
Reviewed 71 week(s) ago
Đã Đăng kí trả phòng trễ trước 18h nhưng đi ra ngoài đến 15h về thì cửa phòng bị khoá phải yêu cầu lễ tân mở lại. Bất tiện khi đang vội phải chuẩn bị để ra sân bay!
7 people find it helpful
Accommodation's Reply
16 Apr 2024
Dear Customer , Sincerely thank you for your comments, all of them are very objective and straightforward. We are sorry to hear about the problems you encountered during your stay. We would like to take note of these feedback to check and consolidate the process and service quality at the Hotel to be able to improve in the future. Thank you and wish you have a good day. Best regards. Le Thi Xuan Thao Hotel manager
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Le Van C.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 75 week(s) ago
Dịch vụ khách sạn rất tốt. Phòng hơi cũ, có mùi mốc
3 people find it helpful
Accommodation's Reply
04 Mar 2024
Dear Mr. Le C., First of all, we would like to thank you for choosing the Hotel as a destination for your trip. We really appreciate that you took the time to share your feelings during your stay regarding the quality of service at the Hotel. We would like to take note of these feedbacks to check and strengthen the services at the Hotel to be able to improve in the future. Once again, thank you for your comments. We hope to have the opportunity to welcome you in Da Nang. Best regards, Le Thi Xuan Thao Hotel manager
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Nguyen T. M. A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 76 week(s) ago
Ở khu Trung Tâm. Đi lại ok. Nhiều quán xá. Nhân viện thân thiện. Buffet sáng ngon. Phòng sạch view đẹp. Nói chung là tốt.
6 people find it helpful
Accommodation's Reply
01 Mar 2024
Dear Ms. Mai Anh, First of all, we would like to thank you for choosing Muong Thanh Luxury Song Han Hotel as a destination for your trip. We appreciate that you took the time to share your feelings during your stay regarding the quality of service at the Hotel. We and our staff are very happy that you have found satisfaction and comfort while staying here. Once again, thank you for your comments. We hope to have the opportunity to welcome you in Da Nang. Best regards, Le Thi Xuan Thao Hotel manager
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lê luận
icon-origin-TRAVELOKA
9,7
/10
Reviewed 82 week(s) ago
Phòng rộng dãi sạch sẽ lại ở trung tâm nên di chuyển và tiện ích rất ok, lễ tân nhiệt tình có dịp quay lại vẫn sẽ chọn ở đây
2 people find it helpful
Accommodation's Reply
30 Jan 2024
Dear Mr. Luan L., First of all, we would like to thank you for choosing Muong Thanh Luxury Song Han Hotel as a destination for your trip. We really appreciate that you took the time to share your feelings during your stay regarding the quality of service at the Hotel. We and our staff are very happy that you have found satisfaction and comfort while staying here. Once again, thank you for your comments. We hope to have the opportunity to welcome you in Da Nang. Best regards, Le Thi Xuan Thao Hotel manager
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Mai T. H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 99 week(s) ago
Suitable for family vacation, professional reception staff, good room, good service, ok
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9 people find it helpful
Accommodation's Reply
14 Sep 2023
Warm greetings from Muong Thanh Luxury Song Han Hotel. We would like to thank you for choosing the hotel as your destination in that you are satisfied with the hotel services during your stay, and are proud that the staff has enthusiastically supported and provided giving you a complete experience when staying at the Hotel. Hopefully in the near future we will have the opportunity to welcome you again at the Hotel. Once again, thank you sincerely and wish you a pleasant day. Best regards, Hotel Board of Directors.
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Le Hai Phong H
icon-origin-TRAVELOKA
6,4
/10
Reviewed 105 week(s) ago
Rat ruom ra (tre em duoi 10 tuoi phai trinh giay,chua tung xay ra cho nhung noidu lich noi tieng). luc dat phong tren app khong ghi ro tre em bao nhieu tuoi thi khong tra them tien, chi noi phong 2 giuong o maximun la 2 nguoi lon va 2 tre em toi khi lay phong thi moi dua ra qui dinh cua khach san.
4 people find it helpful
Accommodation's Reply
28 Jul 2023
Dear Brothers and Sisters First of all, thank you for choosing the service at Muong Thanh Luxury Song Han Hotel and for your comments. We are sorry to hear that the problems you encountered during your stay did not bring the satisfaction you wanted. The information related to the surcharge for children from 06 years of age and older is a general policy of the hotel and has been installed on all websites, we would like to thank you for your comments and will check. Go back and work with the page again to be able to show this information to customers more clearly. Currently, the hotel is complying with the requirements of the authorities on the declaration of stay for all customers, so it will take some more time during the check-in process, the hotel would like to We take note of your comments and will guide the departments to get customer information more quickly so that you don't have to wait longer. Hopefully in the next visit to Da Nang, Muong Thanh Luxury Song Han Hotel has the opportunity to welcome you and your family to prove that your feedback has been effectively improved by us. and timely. Thank you very much and have a nice day. Best regards, Hotel Management Board.
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Nguyen T. L. A.
icon-origin-TRAVELOKA
9,0
/10
Reviewed 106 week(s) ago
Điểm cộng: phòng rộng, đầy đủ tiện nghi và sạch sẽ, vị trí khách sạn tọa lạc ngay trung tâm thành phố, view từ trên cao nhìn xuống thành phố rất thoáng, ăn sáng buffet ổn, nhân viên lễ tân và hồ bơi vui vẻ, có trách nhiệm. Điểm trừ lớn cần nhấn mạnh để khách sạn xem xét, đó là: có nên hay không khi tích hợp mục đích sử dụng hồ bơi cho các lớp học bơi ở khách sạn này trong khi nhu cầu và số lượng khách lưu trú sử dụng hồ bơi của khách sạn khá cao (theo quan sát cá nhân trong thời gian nghỉ tại đây), và nhiều khách "đành phải" nhường cho lớp học bơi sử dụng liên tục và khách không có không gian sử dụng hồ bơi riêng tư. Một điểm trừ nữa khách sạn cần khắc phục là wifi yếu. Mong khách sạn ngày càng hoàn thiện hơn để lhasch có thể quay trở lại khi đến Đà Nẵng.
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2 people find it helpful
Accommodation's Reply
22 Jul 2023
Dear Customer, First of all, thank you for choosing the hotel as a place to stop for your trip. We appreciate that you took the time to share your impressions during your stay regarding the quality of service at the Hotel. We and the staff are very happy that you have found satisfaction and comfort in your stay here. We would like to acknowledge your comments to check as well as reinforce the process and service quality at the Hotel so that we can improve in the future. Once again, thank you for your comments. We hope to have the opportunity to welcome you in Da Nang. Best regards, Hotel Board of Directors.
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Nguyen T. N. Q.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 108 week(s) ago
The hotel is clean, the view is beautiful, my child's birthday was on the day I stayed, the hotel gave my child a small cake while we were eating the breakfast buffet, I was really surprised by the thoughtfulness of the hotel! Although it was a bit noisy because the hotel was being renovated, it was okay!
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7 people find it helpful
Accommodation's Reply
14 Jul 2023
Dear Customer, First of all, thank you for choosing the hotel as a place to stop for your trip. We appreciate that you took the time to share your impressions during your stay regarding the quality of service at the Hotel. We and the staff are very happy that you have found satisfaction and comfort in your stay here. Once again, thank you for your comments. We hope to have the opportunity to welcome you in Da Nang. Best regards, Hotel Board of Directors.
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doan n. s.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 114 week(s) ago
The room is OK but the service on the 4th floor Karaoke is unacceptable. Don't let Vietnamese people sing, go into the room to sing a combo of beer and bait and then go in and announce that the service is over to chase customers back to the center when it's only 21:00.
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1 people find it helpful
Accommodation's Reply
03 Jun 2023
Dear Mr Sau, Best regards from Muong Thanh Luxury Song Han Hotel! Thank you very much for your comments, all very objective and frank. We're sorry to hear of the issues you experienced during your stay. We would like to take note of this feedback to check as well as reinforce the process and service quality at the hotel so that we can improve in the future. We are looking forward to talking more with you about the above issues, you can contact the hotel via the hotline number so that we can listen and answer your requests. Thank you and have a nice day. Best regards. Hotel Board of Directors.
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ngan N.
icon-origin-TRAVELOKA
5,9
/10
Reviewed 114 week(s) ago
Khách sạn cũ, trải nghiệm ở không thoải mái. Giống khách sạn 3 sao hơn là 4.5 sao. Nhân viên dọn phòng không note kĩ, còn nói nhà mình lấy 2 cái khăn lau mặt trị giá 15.000VND/ cái. Mình cảm thấy rất khó chịu.
5 people find it helpful
Accommodation's Reply
03 Jun 2023
Dear Ms. Ngan, First of all, thank you for choosing the service at Muong Thanh Luxury Song Han Hotel and for your comments. We are sorry to hear of the problems that Ms. Ngan encountered during her stay and we are also very disappointed that we did not bring the satisfaction that she desired. Our hotel appreciates your feedback and will work with the relevant departments to find a way to fix these issues. Hopefully in the next visit to Da Nang, Muong Thanh Luxury Song Han Hotel has the opportunity to welcome you and your family so that we can prove that your feedback has been improved by us in an effective and timely manner. . Thank you very much and have a nice day. Best regards, Hotel Management Board.
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