Overall Ratings & Reviews Aloft Houston by the Galleria

The shower needs better update water goes all on the floor plus no microwave in the room but a safe. Also parking garage on 5th on up we couldn't use and was in the 6th floor

Staff was rude, never staying here again and will not let anyone I know stay here

My only

The hotel needs renovation from the front desk to the rooms. Even though they are cleaned, the condition of the rooms is not good and they need to be remodeled.

Decent hotel for short stay. Shower floor was chipped. Breakfast I didn’t try so I don’t know if it was good . Overall 7/10

The gym was adequate. The staff was pleasant.

Good serious

Nice

This property had the friendliest staff I have encountered in sometime. Not only to guest but to each other. Professional Team will have me coming back

The hotel was wonderful. The staff were full of smiles and very helpful with anything that I needed! My flight arrived early and I was still able to do an early check in. The room was very clean and aesthetically pleasing. Teki at the front desk was very friendly! Along with all the other staff! I definitely recommend.

Location is ok but the bathroom door was makkng big noise like want to fall/break when you open. AC is too loud to put you to sleep. The ceiling look like you in the basement showing concrete. Staffs at front desk is very nice.

staff was great

Nice.

Really great stay for the price, its not a new building but very comfy loft vibe. Went out and came back, played billiards and jumbo Jenga in the lobby. Only downside was the remotes do not work. Will not change the channel past the hotels infomercial channel. Staff was amazing tho, i wish i remembered her name at front desk because she had a beautiful spirit!

Oswaldo is the man. Made sure I had everything I needed and the room with a nice view is always amazing

I booked to pay at property and was still charged after I was told there were no rooms available. I spoke to someone else at their corporate location that ensured me they did have rooms at the time of my check in. Really frustrating situation.

The room was nice and so were all of the staff. The galleria is within walking distance.The bar staff were exceptional. The coffee is terrible.

The room had paint chipped in bathroom and was outdated.

There is only 1 microwave that’s kept in the lobby and it’s filthy. They put me way in the 10 floor and in the back, when you get off the elevator it’s such a far walk to get to the room. My room Phone wasn’t working which seems…intentional

Stay was good overall. The parking charges were the onyl thing that I wasn't happy about.