Overall Ratings & Reviews SureStay Hotel by Best Western Castlegar

Good stay for one night. Easy on and off highway. Air condoning unit was noisy

Other than a used coffee cup with coffee stains and lipstick, it was average. The room we had was quite spacious.

Kitchenette was so small

No Elevator

It was good for a one night stay.

The stay was good. My only comment is that the water flow in the shower could be better.

I had previously stayed across the street and I am so glad I tried Sure stay on my way home. It has been updated and goes extra step on the free breakfast

Good clean rooms

No elevator - if you have mobility issues be sure to request a ground floor

Very good

Staff friendly and helpful. Breakfast was good with several choices. Bathtub should have a grab bar for safety reasons

Everything very good

Breakfast at this spot is terrible!

Very pleasant staff, nice quiet spacious room and good choices at breakfast.

Beautiful rooms that are extremely clean and newly renovated. The price is extremely inexpensive for the value that you get. Highly recommend it. Will come back for sure.

The front desk staff were very helpful and friendly. The breakfast was ample and varied. We would definitely stay there again.

Toilet kept breaking, shower worked poorly, housekeeping didn’t come.

The breakfast has improved from awful to just acceptable. The room is small. Bathroom is tiny. Pillows are blocks of rubber.

Bed is not stable

This hotel does not have lift. My mom is over 80 years old, we asked for a first floor room, the hotel could not offer us a room in first floor. It was so difficult for my mom to go to the room in second floor.