Best Western Plus Chena River Lodge

Explore Best Western Plus Chena River Lodge
8,4
Very Good
From 971 reviews
Cleanliness

8,6

Room Comfort

8,6

Location

8,8

Service and Facilites

8,6

Traveler Reviews Best Western Plus Chena River Lodge

Number of reviews per page
20
40
Top reviews
Charles
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was clean. The beds and bedding was comfortable!!
Jordan
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The breakfast was fine. Not too many options. We were disappointed that breakfast was served very late in the morning one day due to a staff call-in. Cold breakfast items weren’t even available during this time.
Caren
icon-Leisure with Friends
Leisure with Friends
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The heating system was not controllable in the room. It was too hot for comfortable sleeping plus the fan was always on and very loud. Staff had no way of controlling it. Thermostats in the room didn’t function.
Michael
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Quiet an clean
Judith
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very Clean and quiet and it was easy to check in.
Stanley
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Dated and older. Lot of money for a shabby hotel.
Holly
icon-Business
Business
2,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Never Again! I used to like staying here. However this past trip, I was put on the same floor as a firefighter crew and they made a lot of noise and heard doors slamming all night til I got up at 6am. I had called the front desk at midnight who didn’t even attempt to quiet them down. The morning staff came up and she told one of the guys that they need to keep it down cause of complaints, so I know I wasn’t the only one who couldn’t sleep. For the price I paid, I should’ve spent a little more to get a quieter or nicer hotel!
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Amy
icon-Leisure
Leisure
8,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The bed was very comfy. I liked the in room fridge. Good black out curtains. Quiet at night.
Susan
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Comfortable.Great breakfast
Peggy Carol
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

It lived up to the Best Western reputation. I have never been disappointed in a Best Western and this was no exception
Arthur
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excellent location, good breakfast, very clean and comfortable
Julianne
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Room was very clean
Laura
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

When we got into our room it was 80 degrees. Despite turning on the fan, it kept blowing hot air. We told the front desk, got a fan and said the engineer would come to look at it. So, we opened the window as a solution.
Zahira
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

La comida es excelente, la limpieza a pesar de que están en proceso de remodelación.
Robin
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

When I checked in the room was dirty. It had someone else’s nachos on the desk and the soaps had been opened and used and a towel was used by the sink. I let the front desk know but they didn’t really care.
cecil
8,0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The elevator was broken
Fernanda
10,0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Great staff, clean room, bed was comfort, good breakfast
Caren
icon-Leisure with Friends
Leisure with Friends
6,0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The toilet lid/seat was only attached by one bolt and slid off when in use. Trim on base of bathroom door was loose and fell off causing me to trip. Thermostat was nonfunctional so room was too hot unless windows kept open. Otherwise room was very nice and in good location.
Anne
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Quick and easy access to the airport. Good breakfast.
michael
icon-Leisure
Leisure
10,0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Staff great, easy off highway,
Number of reviews per page
20
40