Was nice place

Great location. No lift.

Very dirty room

Good location odd not to have sink in kitchen, sorted out tv issue quickly

The place a bit unclean carpet is soiled, dirty marks on furniture, not enough cooking utensils, the fox tell is unwatchable or very slow streaming internet.

Great, 4th time I’ve stayed with them which says it all.

The lock to front gate is confusing,late arrival was horrible experience, couldn't unlock the safety bx to get my room key,then had to haul my luggage up 3 flights of stairs, not even tv in bedroom, room very dated and dusty if you moved a piece of furniture..Just found the whole experience a bit annoying.

SAFE AND ALL THINGS ABLE TO WALK TO.

Bathroom and kitchen was infested with cockroaches. Musty smell in room and noisy at night time. Wouldn’t stay there again.

cops turned up 4 times in 16 days whilst we were there shower dirty and under bed lolly stuck to carpet and not vacuumed but we just didn't say anything as we don't like to cause friction we just cleaned out shower and cleaned up carpet! we were just sleeping and showering their so wasn't worth the hassle even though we paid good money for it !!!

Everything you need. Excellent hosts

Great

Soon as I arrived in my hotel room it's smelled like poo there was no sink to wash my dishes no washing machine and dryer.

Lovely friendly staff, the room was so clean and the property was so convenient to everything. I would move in if i could.

Shower not very clean, and water temperature changed by itself - sometimes boiling hot ! Overall enjoyed the stay, rooms clean, good views, nice staff :)

The colour of the pool made the view out the window positively questionable. Looks “Green” and uninviting

Room was extremely old and gross. The carpets were actually horrible with stains everywhere. Will not be staying here again. I honestly excepted the place to be a little nicer for what I paid so I was very disappointed.

Don't waste your money by booking this resort. I don't write bad review but needed to warn people. Holiday got ruin by staying in this place. Mold in bathroom, no aircon just so so bad. Look at review on internet for more info

Cockroaches in the room. No milk supplied. It's old and crusty. The shower pressure and water was horrible

We had seen some bad reviews about this property, but we booked it because there were very few options for our dates (we hadn't realised we were booking in the middle of Schoolies season till we saw all the schoolies!). Our apartment was a delight, comfortable and clean, and we loved the ambience of the building and its grounds. Very handy to everything we wanted nearby including cafes, shops and the fabulous Gold Coast tram. We would stay again. The downside was very poor communications from the management. We emailed before arrival wanting to check on arriving after reception hours (ie, 7pm) but got no response. It was fortunate I phoned, as you need a code to get through the gate and then into a key box, and phoning was the only way we discovered this. They then took two lots of a $A300 bond from my credit card, one the bond they said they would take, the other a second one put through after I emailed them a photo of my credit card and driver's licence, which they asked for in the phone call. I had to ask several times in person at reception and by emails to get that $A600 back which they did, in two separate transactions a couple of days apart. A very odd procedure. Oh and we couldn't find anything about internet access; there was meant to be a sign of some kind in our apartment. Never mind, I just ran my laptop off my phone hotspot which I often do anyway. But these issues aside, we really liked the apartment, which was on the ground floor. Very lush area.