8,6
Very Good
From 968 reviews
Cleanliness

9,0

Room Comfort

9,0

Location

9,2

Service and Facilites

9,0

Traveler Reviews Hampton Inn and Suites Gainesville-Downtown

Number of reviews per page
20
40
Top reviews
James
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Sheets were stained in first room. Not sure if sheets in second room were fresh.
Donna
2,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel charged me 200$ more for a damage deposit than Expedia said (what you see now is what you pay), so that was a surprise. Parking was awful, and had to be validated each time you left at 22$. The fire alarm in the room beeped the whole time I was there. The ac automatically readjusted to 74 during the day and it took hours to cool down when I got back. I got caught in the rain on my walk to the hotel from the parking garage about a block away. SO MANY homeless and transients crawling the streets, hooting and hollering, were all over the place hitting me up for money the entire walk from the parking garage to the hotel. Ladies, don’t check in by yourself after dark. The stairwell from the garage to the hotel smelled like complete urine from the vagrants loitering. Absolutely do not recommend for business trip or pleasure.
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Roxanna
icon-Business
Business
4,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

AC filter was dirty and was very congested my whole stay. Was coughing and had a runny nose. I wanted to swim in the pool but it looked like it hadn't been clean in a long time. Floating hair and leaves were inside.
Christina J
icon-Business Family
Business Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice location downtown, easy walk to dining and events. Parking 2 blocks away in garage for $22 with in/out service.
Charles
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location of the property is great. Close to a ton of restaurants and night spots. The staff is amazing. Kudos to the wonderful woman taking care of the breakfast. Daily she went out of her way to take care of us and make sure there was enough left for the 18 of us.
Ryan
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was very clean and most of the staff was very friendly and accommodating. The biggest annoyance was they are doing some construction on the hotel I assume and of course that normally wouldn’t be an issue, but when there is loud banging and construction going on at at 6:30 in the morning it’s not fun. Overall it was a good experience just wish we could sleep in without being bothered.
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Paul
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good stay. Breakfast is in 2nd floor lobby (kinda different).
Randy
icon-Leisure
Leisure
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The only bad thing is that you have to pay for parking. $22 a night is what it cost me
Verified traveler
6,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We live in town, and had our AC break , so I chose the closest place to our neighborhood. I have stayed here before and don't remember it being in quite this state. Great location but, for the price, it could use a face lift. We'll likely choose somewhere else next time. The room was spacious, but didn't feel super clean. There was visible mold in the caulking of the shower and some random hairs on the floor that weren't ours. The carpet was also oddly sticky- hopefully from an improper rinsing from the last cleaning? The state of some of the fixtures and furniture didn't make it feel any more comfortable. The bedcovers were worn and frayed and the beds were squeaky and stiff. The toilet barely flushed and ended up clogging. There was visible rust/ buildup on the shower bench and the handheld shower head would not stop leaking cold water.
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Brandon
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was great except the front counter person when I checked in was pretty rude and not friendly her name was Justice it was almost like we were bothering her by coming in but the other staff was great.
Mauricio
icon-Leisure
Leisure
4,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The max room rate was 599 and I was billed 679. The staff would not refund the difference and was told to contact the general manager.
Jacob
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Location in downtown Gainesville
Carlos
2,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

They cancel my reservation
John
icon-Leisure
Leisure
8,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Reception staff were exceptionally friendly and helpful. It was a pleasant stay.
Alireza
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It was very noisy at night due to clubs across the street, loud music, loud cars and people screeming. This cintinued until 2 in the morning.
Julie
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The area is very loud and dirty.
Trisha
8,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location
Jessica
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great stay!
Amanda
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great stay - no complaints
Bo
icon-Business and Leisure Family
Business and Leisure Family
2,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

320$ for a sleepless night in Hampton Inn! Our stay at the Hampton Inn Downtown Gainesville was truly awful. My family and I couldn’t sleep the entire night due to extremely loud noise coming from the street—people shouting, music blasting from cars. The hotel is located right across the street from several restaurants/bars, and the noise carries all the way up to the top floor, where we were staying. That’s how loud it was. The police showed up once and the music stopped briefly, but it started right back up again. I had to get up at 3 a.m. to call the front desk and ask them to call the police again. This back-and-forth went on for most of the night. We were exhausted and frustrated. I had to eventually play sleep meditation music in a loud volume to cancel out the pounding noise a little bit to take a quick nap during the night. We paid $320 for a night of little rest, and the worst part? The hotel refused to offer any refund or compensation. At any other hotel I’ve stayed at, when something this disruptive happens, they’re quick to take responsibility and at least offer a partial refund or credit. Not here. I am not sure that night, if everyone else is sleeping with an earphone on, or if they just gave up calling the front desk. But if you are someone like me, who can't fall asleep during a rock concert, avoid this place at all cost!
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