The exterior and location are great, but the rooms are dated. The pool and Spa are very good. I'd recommend it to families.
Agnieszka
Leisure Family
6,0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
I have paid for a upgrade for my room
Ewa
Business and Leisure
10,0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Excellent location, personnel, cuisine.
Cezary
Leisure Family
10,0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
Pomocny personel dobre sniadania czyste pokoje. Chetnie wrocimy w przyszlosci.
Ewa
Leisure
10,0
/10
Reviewed 127 week(s) ago
Expedia Group verified review
Location was excellent--near the hiking trails and away from town noise.
Jolanta
Leisure Family
10,0
/10
Reviewed 138 week(s) ago
Expedia Group verified review
Professional staff. excellent breakfast
renata
Leisure Family
10,0
/10
Reviewed 168 week(s) ago
Expedia Group verified review
It was very picturesque, very nice setting
Ewa
Business and Leisure
10,0
/10
Reviewed 182 week(s) ago
Expedia Group verified review
Excellent location, good restaurants close by, handsome interior
Adrian
10,0
/10
Reviewed 201 week(s) ago
Hotels.com verified review
Everything was fine, clean hotel, swimming area as well, basically nothing to complain really. If I would be picky I would say that the furniture was classic and there was no queen size bed but two beds joined. The staff so nice and helpful made our short stay really pleasant.
Jakub
10,0
/10
Reviewed 210 week(s) ago
Hotels.com verified review
Wszystko by było idealnie gdyby nie to ze na śniadaniu w pewnym momencie z czterech ciepłych dań (parówki, jajecznica, bekon, naleśniki) dostępne było tylko jedno a panie które zamiast sprawdzać czy czegoś nie brakuje stały i patrzyły się nie wiem na co. Poza tym wszystko ok.
PS. Jeszcze parkowanie 30zł dla gości hotelowych to trochę za dużo
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Verified traveler
Friends and Family Family
10,0
/10
Reviewed 326 week(s) ago
Expedia Group verified review
Hotel was lovely, staff too, the parking was excellent, swimming pool,sauna, hot tub, steam room all amazing.
The only negative I could find was that the hotel was located a good 20 minutes walk from the center of Zakopane.
Verified traveler
Business
10,0
/10
Reviewed 326 week(s) ago
Expedia Group verified review
Location ,very clean, nice room best spa ,friendly staff
Verified traveler
10,0
/10
Reviewed 333 week(s) ago
Hotels.com verified review
Excellent service (the staff had this no-problem attitude - super positive) and fantastic free breakfast. No negatives. Rooms were not over the top but very clean, cozy and comfortable.
Verified traveler
Leisure Family
10,0
/10
Reviewed 354 week(s) ago
Expedia Group verified review
Restaurant was lovely and well worth a visit great location
Verified traveler
10,0
/10
Reviewed 363 week(s) ago
Expedia Group verified review
Beautifull hotel very close to city centre and Mountains. Staff is proffessional and very helpfull always try best to make You feel like You are most important as customer.
Hotel’s SPA is the place worth of recommending for man and woman. Well quolified and proffessional staff will take a good care of You while You can relax. They also use the best quality cosmetics.
I was very sad to leave this fantastic place !
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Janet
8,0
/10
Reviewed 371 week(s) ago
Hotels.com verified review
Beautiful reception area and clean rooms, but the beds could have been a little bit more comfortable. I absolutely loved the heated floor in the bathroom, but the shower was weak and you had to squeeze against the shower wall to take your shower. Most of the staff are very helpful and friendly.
Paul
8,0
/10
Reviewed 390 week(s) ago
Expedia Group verified review
Room a little bit "old" in compare to hall but everything very clean and tasty
Verified traveler
8,0
/10
Reviewed 485 week(s) ago
Hotels.com verified review
Heading to Krakow for a wedding my partner and I decided to head to the mountains and get a hike in the day before. I chose the hotel as the photos made it look like it was in the middle of nowhere, its not. However, we had a room at the back of the hotel and all we could hear was the stream at the back which was lovely.
Walking from the hotel you can quite easily get to the main street with all the restaurants and also to the mountains. We walked from the hotel up Kasprowy Wierch (20km round walk with a 1000m elevation from the hotel) which has the most amazing views. Suggest starting earlier than we did as it gets busy
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Gabriel
10,0
/10
Reviewed 486 week(s) ago
Expedia Group verified review
lovelly staff, well located, celan and very well maintained